8/10 – Gut
Shane E.
24. März 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location - A couple of asks
As previous Sea Pines home owners this house was in the perfect location and a perfect size for our family and proximity to the beach.
Having a family of 6, there are a few minor things that could have made our stay a bit easier and probably less frustrating for the home owners. We have a young family and there was not vacuum in the house for us to sweep the floors or clean up any messes. With a family of 6 and small children, it’s essential to have a way to clean up messes and without a vacuum this made for a frustrating experience and therefore a messier house than I would imagine a home owner would want. Additionally, there were no cleaning supplies and typically I would expect supplies to ensure we are using the products the owner wants us to use on their surfaces. We didn’t have an issue purchasing toilet paper, soap, trash bags but there were literally no cleaning supplies available (and minimal of mentioned products above).
The doors also have issues. One of the double glass doors is hard to keep closed and another door step has a faulty lock set. The blinds were also broken at the bottom of the doors. We placed a chair in front of the door that wouldn’t lock all week.
While we loved the location and house, it was a frustrating experience to hear we were charged an additional cleaning fee on top of the $1,000 already charged for host and services fees because they were not satisfied with how we kept the house.
The house did not have a typical house manual.
Shane E.
Aufenthalt von 7 Nächten im März 2024
