HB93 Holden Friends - 2nd row, 3 bedroom, NEW private pool

Thank you for taking the time to leave a review, Chad. We look forward to hosting your next stay.

Hi Renita. We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Monica, thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the house's location with beach access right across the street and lovely views of the marsh. However, we are truly sorry to learn about the issues you encountered with the cleanliness of the bathroom and fridge upon check-in. We apologize for the delay in our response and for any inconvenience this may have caused. It is disappointing to hear that you had to clean these areas yourself, and we understand how frustrating this must have been. Your comments have been noted, and we will address these concerns with our local team to ensure that such issues are resolved more efficiently in the future. Providing timely and effective support is a top priority for us, and we regret that we did not meet your expectations in this instance. We appreciate your patience and understanding, and we hope to have the opportunity to host you again in the future, providing you with a more seamless and enjoyable experience.

Thank you for your continued loyalty and for choosing to stay with us for the third time, Alicia. We truly appreciate your feedback and are glad to hear that you enjoy the house. I sincerely apologize for the ongoing issues with the tub not draining and the lack of a deadbolt on the front door. These concerns should have been addressed, and I understand how frustrating it must be to encounter the same problems during your visits. I will ensure that these issues are escalated to our management team for immediate attention. Your feedback is invaluable in helping us improve, and we hope to provide you with a better experience on your next visit. Thank you again for bringing this to our attention.