Oceanfront, 1st-Floor Condo with Patio, WiFi, Washer/Dryer & Shared Pools/Grills

Hi, Susan. Thank you for sharing your feedback. We’re pleased to hear you enjoyed the perfect pool location. We also appreciate your understanding regarding the removal of the sleeper sofa. As our local team has updated, we are reimbursing you for the air mattress purchase and providing a credit for the cleaning issues you experienced. We value your patience and hope to welcome you back for an even better stay in the future.

Hi James, thank you for your feedback! We're thrilled to hear you enjoyed the wonderful view and found the space comfortable. We appreciate your comments regarding the master bathroom size and the commodes, and we will share this with our team for future considerations. We hope to welcome you back for another stay!

Thank you, Marc, for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.

Thank you for sharing your valuable feedback, Carol. We are glad to hear that you enjoyed your stay with us. We sincerely apologize if the issue with the internet affected your overall experience with us, we'll make sure to inform our local operations team about this so future guests will not encounter the same issue. Local staff is always available to assist if there are amenities in the home that fall short. We truly hope we can host you for a more comfortable stay in the future, thank you.

We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!

Thank you for taking the time to share your detailed feedback, Scott. We are glad to hear that you enjoyed the location close to the ocean and found the living room furniture and beds comfortable. However, we sincerely apologize for the inconvenience you experienced during your stay. We understand that encountering cockroaches, the dirty shower stall glass, the small bathroom sink area, and the rough bath towels were not up to your expectations. Additionally, the lack of blackout shades, insufficient kitchen supplies, WiFi issues, and the flooding parking lot were significant concerns. Please be assured that we are taking your comments very seriously. Our local team has been notified, and we will be addressing the pest control issue, cleaning the shower stall glass, and ensuring that the bathroom and kitchen are better equipped. We will also look into providing softer bath towels and installing blackout shades in the bedroom windows to improve your comfort. Regarding the WiFi and smart TV connectivity issues, we will investigate these problems to ensure a more stable connection for future guests. We will also address the flooding issue in the parking lot with the property management to find a suitable solution. Your feedback is invaluable to us as it helps us improve our services and provide a better experience for our guests. We hope to have the opportunity to host you again and provide a stay that meets your expectations.