I will start this review with what we were happy with:

The beds were very comfy and the location was fabulous. The beach could be heard from our front door. The coin laundry on location was much easier for our stay, though they need a new laundry basket, the one on hand was almost unusable. The place was very quiet (though we were the only ones renting) and the new landscaping and paint refresh on the outside was very appealing.

But, our trip did not start out well. The first morning (we arrived at 9pm the night before) our kitchen faucet poured water out of under the handle and there was a pool in the cabinet underneath from the leak. I cleaned it up and placed towels in the cabinet and wrapped one around the faucet base to catch any water. We called the manager on Sunday morning and she called the local cleaning person, to look into it. Rachel showed up late Monday afternoon and said she would have to call the owner to get a replacement and it could probably be in the next evening or so. Tuesday morning I called the manager back to inform her that we now had ants crawling all over our countertop. She relayed that she would take care of it and we rebagged all of our cereal in the cupboards into ziplocks just to be safe and left nothing on the counter except our cellphone chargers. Wednesday we found the ants in the utensil/knife drawers so we bought disposible utensils and bowls and didn't use any of the kitchenware. Since our faucet was not yet fixed we had not been using the kitchen much anyway. The ants persisted through the week and our faucet was still not replaced, so we called management again on Friday. We had not received a visit or call to find out what had been done, or would be done, and she was surprised to find that it had not all been handled already. We left Casa Cay on Saturday feeling very much like it was a place to store our bags rather than a home away from home. We felt fairly low on the list of priorities and had we not spent most days away from the place we may have moved elsewhere. There seems to be a disconnect between management and the local staff about what needs to be done and if it was actually done. The place looks nicer on the outside than on the inside in it's upkeep. I very much doubt we will return here.