Casa Cay Einheit Zwei Efficiency

This was our first time staying at this location, which was recommended by our cousin, who stayed there a year ago. My wife and I rented unit 3 from 6/6 through 6/13 and then moved upstairs to unit 2 from 6/13 through 6/21. Unit 2 was clean, beds were comfortable and the outside landscaping, which my cousin told us was new since last year, was very nice. The proximity to the beach is fantastic and it also allowed me a short walk across the street to the inner coastal waterway to board my friend’s boat for daily fishing trips. The view from the front balcony is very nice and provides a great place to enjoy a cocktail at sunset. The air conditioning and ceiling fan kept the unit very comfortable. Rachel, the maintenance/cleaning person was very nice and helpful, but was usually only available when we were out and about. Overall Unit 2 was a little nicer than Unit 3; however, the shelves on the inside of the refrigerator are rusting and the ice maker does not work. I understand that the salt from the gulf causes things to rust quicker, but NOBODY wants to find rusting appliances! It kept everything cold so I guess that’s what mattered. Although the unit is supposed to have Wi-Fi, the connection was extremely weak and non-existent much of the time. I got a stronger signal from neighboring Wi-Fi units (if I only had their password!) Last but not least, we were charged a cleaning fee, but instructions are to only use one set of bath towels per person and only one kitchen dish towel was provided. None of the “negatives” kept us from enjoying our stay and I would rent this unit again in the future, primarily due to the location; however, I will certainly look at other options before I do.

Troy we love coming to Casey Key every year. We are looking forward to renting #1 next year. I showed the pictures of #2 to our children and we admitted that no updates have been made for several years. That would be nice. It is always clean and we appreciate that but would like to have new bedding and the blinds don't work unless you use your hands to adjust them. The landscaping was very nice I we have been told it cost a lot of money. Have not heard from Karen since we got home and would like to have a confirmation for next year. Called her this morning. Rachel is a very good maintenance person. Also find good people who rent there every year. Looking forward to another year. Thanks for you interest.

I will start this review with what we were happy with:

The beds were very comfy and the location was fabulous. The beach could be heard from our front door. The coin laundry on location was much easier for our stay, though they need a new laundry basket, the one on hand was almost unusable. The place was very quiet (though we were the only ones renting) and the new landscaping and paint refresh on the outside was very appealing.

But, our trip did not start out well. The first morning (we arrived at 9pm the night before) our kitchen faucet poured water out of under the handle and there was a pool in the cabinet underneath from the leak. I cleaned it up and placed towels in the cabinet and wrapped one around the faucet base to catch any water. We called the manager on Sunday morning and she called the local cleaning person, to look into it. Rachel showed up late Monday afternoon and said she would have to call the owner to get a replacement and it could probably be in the next evening or so. Tuesday morning I called the manager back to inform her that we now had ants crawling all over our countertop. She relayed that she would take care of it and we rebagged all of our cereal in the cupboards into ziplocks just to be safe and left nothing on the counter except our cellphone chargers. Wednesday we found the ants in the utensil/knife drawers so we bought disposible utensils and bowls and didn't use any of the kitchenware. Since our faucet was not yet fixed we had not been using the kitchen much anyway. The ants persisted through the week and our faucet was still not replaced, so we called management again on Friday. We had not received a visit or call to find out what had been done, or would be done, and she was surprised to find that it had not all been handled already. We left Casa Cay on Saturday feeling very much like it was a place to store our bags rather than a home away from home. We felt fairly low on the list of priorities and had we not spent most days away from the place we may have moved elsewhere. There seems to be a disconnect between management and the local staff about what needs to be done and if it was actually done. The place looks nicer on the outside than on the inside in it's upkeep. I very much doubt we will return here.

Two of us spent 5 days here and had a glorious time. Its proximity to the beach was ideal, it was quiet, and the kitchen had enough supplies that we could cook all our meals there.