Terra Vista - brandneu!

Thank you for taking the time to share your feedback. We’re happy to hear you enjoyed the cleanliness, amenities, and nearby pool area. we work hard to make sure every stay feels fresh and comfortable. We’re sorry to hear that parts of your experience fell short. Our booking and verification emails are required by Vrbo and our property management system for guest security, but we understand it can feel impersonal and will look for ways to make that process clearer and more personal in the future. Regarding the sheets, we use high-quality linens that are standardized across all our properties to ensure consistency and easy replacement, but we’ll recheck this unit to make sure nothing feels rough or worn. We also appreciate your note about cooking supplies. We intentionally keep items like oil and seasonings out for safety and cleanliness reasons but will review whether we can better communicate that in our listing. Thank you again for staying with us, and we hope to have the chance to host you again with an even smoother experience next time.