8/10 – Gut
Deborah S., Louisville
8. Mai 2023
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit
Beautiful property, but...
I had reserved this property for Spring of 2020, but oops, we all know what happened then. I was so disappointed when we had to cancel due to Covid restrictions. So when we were able to book again in 2023, I was happy to have been able to reserve this property.
When we arrived, I checked out the unit as you always do when you arrive at a place you have anticipated seeing for a long time. As I walked around the unit I was pleased with what I saw, so we went to our car to bring in our luggage and supplies for the week.
I put my cooking supplies in the kitchen. As I did, I was pleased to see that the kitchen was well stocked with dishes cookware and utensils. We had stayed in a hotel suite that was much more expensive than the condo but it wasn't equipped nearly as well.
On the surface everything was wonderful. It was only after we settled in that our satisfaction with what we found was beginning to change.
First, I should thank the owner for having everything you could ever need for a day at the beach. Chairs, an umbrella and so many things that I can't begin to tell you. The problem was that "everything" was in the master bedroom closet. There wasn't even room to put anything on the floor in the closet and there were only a couple hangers. I had fortunately brought travel hangers which remedied that issue. Everything else was put in the drawers. We moved a few beach items to the other bedroom
The first day we found dried dog poop on the area rug under the dining table. At first I thought it had been our dog but it was so dry that it couldn't have been his. We had to buy cleaner to get it off. As we cleaned it up we noticed that the whole area rug was covered in old pee stains.
When we ran the dishes, they weren't any cleaner than when we put them in the dishwasher. I checked the filter and it appeared that it had never been cleaned. Normally, you only have to rinse it off under the faucet but I had to find a brush to clean the months or years old crud off of it.
After we ran a load of laundry I saw that the rubber gasket had mold under it. It must have never been cleaned. It has what is called washing machine mold from improper cleaning or neglect.
These things may not be a deal breaker for a lot of people, but for me it upset me when I thought about the three thousand plus dollars we had spent to stay for 8 days, in what I felt was going to be a dream vacation. We get one nice vacation a year and I feel like we were cheated.
Deborah S.
Aufenthalt von 7 Nächten im April 2023
