Mins to Downtown & Islands! Robinhood Cottage

Thank you for your wonderful review, Cody! We’re glad to hear you enjoyed the convenient location for your beach visit and the nearby dining and shopping options. It’s great to know the home met your needs, and we’d love to welcome you back anytime for another stay!

Hi Nikki, thank you for taking the time to share your experience with us. While I'm saddened and very sorry to hear that your stay fell short of your expectations, I truly appreciate your honest feedback. I can understand how frustrating and disappointing it must have been to encounter these issues, especially when you were looking forward to a relaxing and enjoyable stay. Please know that your comments have not gone unnoticed. Feedback like yours is incredibly valuable, and we've used it to make meaningful improvements to our housekeeping, maintenance, and guest communication processes. Our goal is always to provide every guest with a clean, comfortable, and welcoming home, and I'm genuinely sorry that we didn't deliver that experience during your visit. I also want to sincerely thank you for acknowledging my responsiveness throughout your stay. Even though we weren't able to change the overall impression of your visit, I appreciate that you gave us the opportunity to help whenever concerns arose. We truly value every guest who stays with us, and we would be grateful for the chance to welcome you back in the future. We'd love the opportunity to show you the improvements we've made and provide the experience you originally expected and deserved. Thank you again for your candid feedback. Wishing you all the best, and we hope our paths cross again.

Hi Tarnesha, Thank you for taking the time to share your honest feedback. I'm truly sorry your stay didn't meet the expectations you had when you booked with us. I understand how disappointing that must have been, and I sincerely appreciate you bringing these concerns to our attention. Your feedback has been invaluable in helping us improve, and we've taken meaningful steps to enhance our housekeeping, maintenance, and overall guest experience. We never stop looking for ways to do better, and comments like yours help us get there. We would love for you to give us the opportunity to host you again. If your travels bring you back to the area, we'd love the chance to welcome you again and provide the exceptional experience you originally expected and deserve. Thank you.

Thank you for your review, Hector! We’re glad to hear that you and your friends had an enjoyable weekend stay at Patriot Family Homes and that the booking process was easy for you. We appreciate your feedback regarding the location. While we’re pleased that you found it convenient, we understand that travel times to downtown can vary, especially during busy periods. It’s great to know that your stay was complication-free, and we’d love to welcome you back in the future. Thank you for considering us for your next trip!

Thank you for sharing your feedback, Talisha. We're sincerely sorry to hear about your disappointing experience during your stay. Maintaining a high standard of cleanliness and comfort is paramount to us, and we regret that we fell short of your expectations. We have taken note of your concerns regarding cleanliness, odors, and the condition of various amenities in the property. Please rest assured that we are addressing these issues promptly with our team to ensure that they are rectified for future guests. Your feedback regarding the listing photos and the need for cosmetic renovations is also duly noted, and we will review and update our listing accordingly. Regarding the AC/HVAC issue in the fireplace bedroom and the broken items you mentioned, we apologize for any inconvenience caused. Our maintenance team is actively working to resolve these issues to enhance the overall guest experience. We appreciate your candid feedback, as it helps us improve our services. We understand your frustration and hope that you will consider giving us another opportunity to provide you with a more pleasant stay in the future.

Please come back anytime, Avery!