Whirlpool & Bergblick - 5SZ für 12 Personen - Billardtisch - Minuten zur Stadt & Thermalquellen

Thank you for your feedback. We’re glad you enjoyed the location and found the beds comfortable. The home was professionally cleaned prior to your stay, and we take cleanliness very seriously. After you reached out, we promptly reviewed the specific concerns mentioned and followed up with our cleaning team to ensure consistency with our standards. We understand that cleanliness expectations can vary from guest to guest, and we appreciate you sharing your perspective. Feedback like this helps us continue refining the experience for future stays.

We’re sorry the property was not the right fit. Everything shown in our VRBO listing was present and available when the guest arrived, and the listing photos accurately show the home. We responded right away, spoke with the guest several times, and offered to resolve every concern. The guest ultimately chose not to stay overnight. We have the home professionally cleaned after every reservation, and we remain committed to accurate listings, responsive service, and a comfortable guest experience.