Phoenix East II - Balkon am Strand ** 2 Schlafzimmer!**

Thank you for your 4-star review! We’re so glad to hear you had a great stay at the condo. Your feedback means a lot to us, and we’d love to welcome you back for another wonderful visit soon.

Thank you for choosing to stay with us and for sharing your positive feedback. We hope you had a fantastic time during your visit and that we'll have the pleasure of welcoming you back in the future for another great stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

We truly appreciate your kind words and look forward to welcoming you back again in the near future!

Dear Guest, Thank you for taking the time to share your experience with us. We deeply apologize for the inconvenience you encountered during your stay, especially regarding the check-in process and the issues you faced with the facilities. We sincerely regret that you did not receive the door code as requested during your online check-in. We understand the frustration this caused and will investigate the matter to ensure it doesn't happen again in the future. Additionally, we apologize for the delay in providing you with the door code and the confusion regarding the parking pass. It is never our intention to sell unnecessary items, and we will address this with our team to prevent such occurrences moving forward. Regarding the maintenance issues in your room, we are truly sorry for the inconvenience caused by the clogged sinks and broken toilet. We strive to maintain the highest standards of cleanliness and functionality, and we will promptly address these matters to ensure a more comfortable experience for our future guests. We appreciate your feedback, as it allows us to identify areas for improvement. It is our sincere hope that you will give us another opportunity to provide you with a more pleasant and hassle-free stay in the future. Best regards,