Unser Derby Dunes | Strandhaus mit Dachterrasse + Profi-Küche

Thank you for your review. We’re glad Our Derby Dunes provided plenty of space and easy beach access, but we’re sorry the elevator wasn’t working as expected—especially given your parents’ mobility needs. We understand how challenging the stairs must have been and appreciate you bringing this to our attention. ~Sunny Regards, Luxury Coastal Vacations

Thank you for your kind review, Terry! We're glad you enjoyed the house and its location and hope to host you again soon. Sunny Regards, Angel Luxury Coastal Vacations

Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the home and especially the big kitchen for gathering—it’s such a great space for making memories. We truly appreciate you choosing Luxury Coastal Vacations and hope to welcome you back soon! Sunny regards, Luxury Coastal Vacations

Thank you for the perfect score! We're glad you'd return. We appreciate you sharing your experience and hope to host you again. Sunny regards, Luxury Coastal Vacations

Thank you so much for taking the time to share your experience with us. We’re so glad to hear you enjoyed the home, especially the spacious layout, cleanliness, and well-stocked kitchen. We’re sorry for the misunderstanding regarding the lift. The property has an exterior lift, but it is not an actual elevator and, for safety reasons, we do not allow guests to use it. We completely understand how this could have been disappointing, especially if you were hoping to have an elevator available during your stay. We truly appreciate you choosing to stay with us and sharing your feedback. We hope the rest of your time at the home was enjoyable, and we would love the opportunity to welcome you and your family back for another visit in the future. Sunny regards, The Luxury Coastal Vacations Team

Thank you for the perfect rating and for sharing your feedback about Our Derby Dunes. We're glad the house was beautiful inside and that you enjoyed the beach access. I'm very sorry for the issues you encountered. We corrected the occupancy discrepancy in the listing so the capacity is consistent. The exterior elevator should have been working and our follow-up was unacceptable — we've scheduled an immediate inspection and repair and reviewed our communication procedures with the team so that future reports are handled promptly. Our maintenance crew cleared the driveway, removed the nails/screws, and completed a thorough safety inspection; we also put a routine check in place to prevent recurrence. We arranged a deep cleaning and touch-up for the white walls and railings. We're sorry a guest was injured and hope they recovered quickly — guest safety is a top priority. Thank you for bringing these items to our attention. We appreciate you taking the time to leave a review and hope to welcome you back soon. Sunny Regards, Luxury Coastal Vacations

Thank you for your feedback, Megan. We're glad you enjoyed your stay and appreciate your suggestion about adding more outdoor seating. We're also pleased our team was able to address the air conditioning issue promptly. We hope to welcome you back soon! Luxury Coastal Vacations

Thank you for taking the time to share your feedback. We're glad Our Derby Dunes suited your family and that the location worked well. We apologize the washer failed partway through your stay We understand how inconvenient that was and will share your notes with maintenance and operations to improve response and linen availability. Thank you also for your valuable feedback. We appreciate the 4-star rating and hope to welcome you back to the Gulf Coast in the future. Sunny Regards, Luxury Coastal Vacations

Thank you for taking the time to share your feedback. We're glad Our Derby Dunes was spacious, clean, and that the short private boardwalk and proximity to the beach helped make your stay enjoyable. We apologize for the inconveniences with locked closets, the second refrigerator not working, and TV remotes with missing batteries — those issues are especially disruptive for a group of 14. We will share your notes with maintenance and the owner so closet locks/keys are reviewed, the refrigerator is repaired or replaced, and remotes/batteries are checked and restocked. We appreciate the 4-star rating and hope to welcome you back to the Gulf Coast in the future. Sunny Regards, Luxury Coastal Vacations