Charmantes 3-Zimmer-Haus in Bradenton am erstklassigen IMG Golfplatz!

Thank you so much! We would love to host you again!

Thank you for your kind words! We’re very glad you enjoyed your stay

Thank you for the feedback regarding our layout and quiet location. We are glad you enjoyed the pool and spa! We do wish these items had been brought to our attention during your stay, as we pride ourselves on being highly responsive hosts. We could have easily addressed the cabinet handle or provided additional kitchen items immediately had we known. Regarding the BBQ, we would have been happy to assist or send maintenance to assist. We can’t help if we are not aware of As for the mattresses, comfort is indeed subjective. We aim to accommodate the widest range of guests, and as mentioned prior to your arrival, we haven't had negative feedback on them previously & that the vast majority of our guests love, we were honest in sharing that we’ve had no prior complaints.. We appreciate your stay and have already addressed the cabinet handle and BBQ to ensure everything is 100% for our next guests. A low review has a significant impact on small business owners, and it is frustrating to be penalized for subjective preferences or minor, unreported maintenance items after the fact. We hope in the future you’ll give your hosts the opportunity to make things right while you are on-site. Thanks!

Thank you for your feedback, Brett. We are so glad to hear your family enjoyed the layout and spaciousness of the home. Regarding the pool and spa, we want to provide some context for future guests. You requested pool heat on your arrival day, December 22nd. At that time, we proactively informed you that a brand-new heating unit had just been installed and the final gas connection was scheduled for two days later should you allow us to proceed. We explicitly stated that if we didn't proceed with that appointment, heat would not be available at all during your stay. We were grateful you agreed to the appointment. To show our appreciation for your flexibility, we waived the $50/night pool heating fee for your entire 11-day stay before you had arrived. This was in addition to the member discount and last-minute booking discount already applied to your reservation prior to the complimentary early check-in we provided due to your graciousness regarding the situation. When the system unfortunately faced an issue after the first day of use, we took further steps to make it right: We provided complimentary late checkout so your family could enjoy a slower final morning. Future Stay Credit: We offered a 15% discount on a future stay so you can experience the pool and spa at 100% now that the installation is finalized. We also sincerely apologize that the lawn and trash service fell short. We have since addressed this with our providers to ensure our golf course property maintains its high standards. We truly value our guests and appreciate the patience you showed as we navigated these final utility hurdles. We wish you and your family a wonderful year ahead! Thank you!