2/10 – Ungenügend
Michael Z.
6. Mai 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Cockroaches bedbugs
If you are staying here, you are running into danger of being exposed to vermin. Before starting our 1st night, we discovered a lot of cockroaches -inside and around the fridge, have seen them creeping around in the kitchen and inside the main bedroom.After informing the owner, he told us he is surprised and having no issues so far, as the unit is monthly sprayed by an exterminator, and he can contact the exterminator next morning. We were not taking the offer, as we only booked 3 nights, not finding it healthy to get sprayed and waiting for the effect. Instead, we expressed our wish to leave and asked for a solution to cancel the contract and refunding some money. No response until today. As our holiday money was coming to an end, we were forced to stay. On top of the cockroaches, we found next morning bite marks on our legs increasing overnight 2 and 3, definitely left by onsite bedbugs according to the bite formation (master bedroom).We were not seeking for further contact as our linked request was still unanswered in place (contract cancell.)We booked according to the good old ratings, however we made a totally different experience We are curious about the owner's response to our rating, maybe highlighting that he is still surprised and doing this for years without problems or reaching flat next day and not recognising anything or that he has answered and message got lost in space ... or .. or .. or.We have Video and Photo proof of the complete scenario.
Michael Z.
Aufenthalt von 3 Nächten im April 2025
