605 - Geräumiges Haus am Meer in bester Lage in Nags Head

Thank you so much for your feedback on this rental home. We're so happy that you enjoyed your stay and let us know what we can do better to earn that 5th star!

Thank you so much for your feedback on this rental home. We're so happy that you enjoyed your stay and hope to see you again!

Thank you so much for your feedback. We're so happy that you enjoyed your stay and we look forward to seeing you again!

Thank you so much for your feedback on this rental home. We're so happy that you enjoyed your stay and look forward to seeing you again!

Thank you so much for your feedback on this rental home. We're so happy to hear that you enjoyed your stay and look forward to seeing you again!

Thank you so much for your feedback on this rental home. This home has undergone many new updates during the '23-'24 off-season, including a new couch, updated kitchen, and more! We thank you for your review and hope to see you again!

Thank you so much for your feedback on this rental home. We're definitely concerned about the items you reported and have already created an order for our maintenance team to investigate further and remedy all issues. We're so happy that you enjoyed your stay and we hope to see you again!

Thank you for your feedback on this rental home and thank you for letting us know about the issues you found with the outside furniture. Upon receiving your feedback, maintenance was sent out and replaced any chairs that were found to have issue and the deck bench was further braced to eliminate any wobble that may have been felt. Thank you again for your review and we hope that you were able to enjoy all the Outer Banks has to offer!

Thank you so much for your feedback on this rental home. We're so happy you enjoyed your stay and hope to see you again!

Thank you so much for your feedback on this rental home. We're so happy you enjoyed your stay and had a great celebration! We hope to see you again soon!

Thank you for your feedback on this rental home. We're so happy you enjoyed your stay and look forward to seeing you again next year!

Thank you so much for your feedback on this rental home. We're so happy to hear that you enjoyed your stay and we look forward to seeing you again!

We're very sorry to hear about the issues you encountered during your stay. While the comforter and bed that was reported during your stay were repaired at that time, we have sent the additional items you've listed here, on to our maintenance department to immediately be remedied. We apologize again for these items and hope to use this feedback to better future guest stays.

Thank you very much for your feedback on this rental home. This owner plans to update a number of items for the 2021 rental season, so look forward to future updates!

Thank you so much for your feedback on this rental home. I'm sorry to hear about the few issues that occurred during your stay, but am very happy that they were immediately tended to. I'll also be putting in notes to the cleaners to keep a close eye on the yard-space for debris as well as put in a maintenance request for deck repair over the fall/winter. Thank you once more for your feedback and we hope to see you again!

Thank you for your feedback on this rental home. We have forwarded this information to maintenance who will be looking through the kitchen to re-stock any items that may have become damages on gone missing over the season. We'll also send this information to the homeowners to consider updates for the next season. Thank you so much for your feedback and we hope to see you again!

Thank you so much for your feedback on this rental home. And thank you for informing us about the issues you found in the decking. We have forwarded this information to our maintenance team and they have already begun working on repairing/replacing any deck issues found on their inspection. We have also placed an order for a replacement grill, wooden deck chairs (to replace plastic ones), and new cue sticks, and expect to have those replaced as soon as all parts arrive. We're so happy to hear that, aside from these issues, you were able to enjoy your stay at this rental home and we hope to see you again!

Thank you so much for your feedback on this rental home! We're so glad that you enjoyed your stay and we look forward to seeing you again!

Thank you so much for your feedback and kind words about our rental company! We're so happy that you enjoyed your vacation at this rental home and we hope to see you again next season!

Thank you for your feedback on this rental home! We're so glad to hear that you enjoyed your stay, and wish to let you know that the stairway just had a bad bulb, which has been replaced with an LED, and the owner has plans to repaint parts of the exterior as well as replace and re-paint several windows! We look forward to seeing you again!

Thank you so much for your feedback on this rental home. We're happy to hear you enjoyed your stay and hope to see you again!

I'm sorry to hear about the troubles you had during your stay. While we were aware of your initial shock due to linens not being provided at the rental home, we had believed the rest of your stay to have gone well due to the positive comments left as your husband dropped of the keys. For the linens and toiletries not being provided, this is something that we do not provide so to keep the rental prices down for our guests. As mentioned in the contract and our website, we do provide the option to purchase linens, in your case, instead of requiring the purchase of linens for the entire six-bedroom home, we adjusted the order to two sets of towels, wash cloths, and hand towels, as well as pillow cases, queen fitted sheet, and queen standard sheet. I am very sorry for the confusion here and we're currently working on a pop-up feature on our website to further notify guests about optional linens, as we never wish for any guest to feel unprepared for their stay. As per the other issues you mention, we will be sending our maintenance technician out to immediate inspect an remedy all issues. However, the door being held by a screw is very alarming, so I gave a call to the current guests who are renting this week to inspect the door and give notice that we'll be sending maintenance to immediately repair the lock. However, the guests reported that the door from the kitchen to the deck is completely secure with a regular knob and deadbolt, they also confirmed that the pool table is fully functional without issue. If you have a chance, can you please contact us to verify if, perhaps, the door you're referring to is an owner's storage closet (which we'll still be remedying, to give a professional appearance), and exactly where on the billiards table that you found issue? We wish for every guest's stay to be 100% pleasurable, without issue, so any further information you can provide will definitely help us to discover and remedy your reported items.

Thank you so much for your feedback on this rental. I greatly apologize for the run of bad luck that you and this house had during this week, however, I do appreciate you letting us know about these items so that we could immediately tend to the issues. I've also forwarded this feedback to our maintenance department to investigate the hot water tank, as we've had many people in this home on previous weeks with no issues, so I'm curious if an element on the tank has suddenly tripped or gone bad, which we'll need to remedy. Again, I'm sorry that you encountered these issues during your stay, but am very happy to hear that you were still able to enjoy all that Nags Head has to offer. We would like to make this trip up to you if you ever consider making it to the island for a future vacation. If you do head this way again, please give our office a call so we can talk further about this situation and provide you with a 100% carefree vacation for you and your family.