Luxus Modern Best Prime Location Rückzugsort PRIVATER POOL Jaccuzi SPA 4 SZ

You’re a wonderful guest . It was my pleasure hosting you and your family during the Christmas and New Year Holiday.

Eduardo it was my pleasure. Come back anytime

This review does not accurately reflect what occurred during this reservation. No concerns regarding cleanliness, pests, access, or safety were reported to us at any point during the stay, despite our availability and proactive communication. The home was professionally cleaned prior to arrival, and check-in access was provided as scheduled. During the reservation, the guest violated multiple house rules, which are clearly disclosed on our listing and enforced in accordance with Vrbo policies. These violations included hosting unauthorized guests, holding an unauthorized gathering, bringing outside furniture into the home, moving existing furnishings without permission, and accessing areas not included in the listing. The guest requested late-night use of the spa between 2:00 a.m. and 5:00 a.m., which prompted us to reiterate that parties and gatherings are not permitted. Despite this communication, the above rule violations occurred. The guest checked out approximately three hours past the scheduled checkout time, causing our cleaning staff to wait on site, failed to return the house keys, and left the property requiring additional cleaning due to items such as confetti and displaced furniture. Property damage occurred during the stay and was documented and addressed through the platform. Photos included in the review reflect non-guest areas or conditions created after check-in and do not represent the condition of the home upon arrival. Allegations regarding neighbors or police activity are unrelated to the accommodation itself and outside the host’s control. We welcome respectful guests who follow house rules and communicate during their stay. Guests who do so consistently have positive experiences with us.

The house was fully cleaned prior to your stay . Only issue you had was about not having enough towels which you were offered to purchase them and we would reimburse you if it was urgent . You did not find an urgency to go purchase them so we had them delivered . You said everything else was great during your stay .

The house was clean prior to guest arrival. No cleanliness issues were reported during the stay. If true the guest would have informed me and I could rectify. She did not. The back door locks and has a functioning locking mechanism. When the guest reported an electrical issue, I informed her that I would send an electrician. She insisted that no one be sent. I informed her he would only check outside panel only. I sent the electrician anyway to ensure safety, and the issue was resolved within approximately 15 minutes by resetting a tripped breaker. All complaints were raised only after checkout, along with a refund request. The pool is not heated and this is clearly disclosed. The guest booked during cold weather and later stated she would have chosen a cheaper property if the pool could not be heated. This is not grounds for a refund.