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2/10 – Ungenügend
Heather K.
1. Aug. 2025
Needs Serious Attention – Not Worth the Price
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Unfortunately, our stay at this property was disappointing and did not meet even basic expectations.The beach accessories provided were all broken or damaged beyond use—nothing was in functional condition. Beach towels were stained and threadbare, which made it feel like cleanliness and guest comfort were not a priority.Inside, there were no bath mats in the bathrooms and no tea towels in the kitchen, which made things inconvenient and uncomfortable. The kitchen itself was not well-maintained—cutting boards were extremely dirty and felt unsanitary to use. Minimal utensils. Knives that have seen much better days, some have large chunks missing from them. Also two rolls of toilet paper for three guest for one week is not enough. The most concerning issue was the bed. The pull out mattress and protector had visible yellow stains, which was not only off-putting but also raised serious hygiene concerns. The first set of sheets we found folded in the closet appeared to be stained and not washed. We did find a new set of sheets that we washed and used instead. The pillow shams in the primary bedroom also appeared dirty so we washed them as well. Instructions for using the tv could use a refresh as it was not very clear and took us awhile to navigate. This property has potential, but it clearly hasn’t been properly maintained or cared for. There were no shade umbrellas at the pool like there was before. Made it very uncomfortable to spend any time at the pool. The property itself has gone downhill since our previous stays. This is our third time staying at this complex and this for sure was the worst stay. We were also informed at check-in that on the day that we are checking out the water to the whole complex would be shut off all day. All we received was a “sorry about that” no offer to discount our stay for the inconvenience. I honestly don’t think we will stay at this complex again.
