EV, Pokertisch, Whirlpool, Feuerstelle, Haustiere, Finbrook Creek

Thank you so much for your feedback—we’re really glad to hear everything else about your stay was great! We do want to apologize for the delay at check-in. This is an extremely busy time of year for us, and while we always aim to have the home fully ready by the scheduled check-in time, there are occasions where previous guests leave the property in a condition that requires additional cleaning time. When that happens, our team works as quickly and thoroughly as possible to ensure everything is up to standard for your stay. We truly appreciate your patience and understanding, and we hope to host you again in the future!

Good morning Buckley, Thank you very much for your thoughtful feedback and for choosing to stay with us. We’re pleased to hear that you enjoyed the house, its amenities, and the quiet location for your mini vacation. We apologize for the inconvenience of not having coffee filters available — your comment is noted, and we will ensure this is addressed for future guests. We also appreciate your understanding regarding the traffic when departing the area; we share your hope that local improvements will help make this easier over time. It was a pleasure to host you, and we would be glad to welcome you back anytime. Thank you again for staying with us. Best regards, Bob

Thank you for taking the time to provide such detailed feedback. We’re glad you enjoyed the spacious layout, large decks, en-suite bedrooms, and gathering spaces, and we appreciate you recognizing the home’s potential for a great group getaway. We sincerely apologize for the condition you encountered, particularly the number of spiders throughout the home. That is not the standard we expect for our guests. We are already addressing this with our pest control and housekeeping teams to ensure the property receives the thorough treatment and cleaning it needs. We’re also looking into the poker table chairs and will have them evaluated for replacement or repair. We appreciate you bringing these concerns to our attention. Your feedback is extremely helpful as we work to improve the property and ensure future guests have the comfortable, well-maintained experience they deserve. - Vacana

Thank you so much for the wonderful review! We’re thrilled to hear the property was a great fit for your group and that everyone had plenty of space to relax and enjoy the area. We also really appreciate you sharing the detailed information about the roads and your experience with Google Maps. That is incredibly helpful for future guests, and we’ll certainly keep it in mind when communicating directions and arrival information. We’re so glad you had a great stay and would absolutely love to welcome your group back to Broken Bow again! - Vacana