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Thank you so much for your wonderful review, Tania! It was an absolute pleasure having you as our guest. We’re thrilled to know that you enjoyed the spaciousness, cleanliness, and comfort of the apartment, as well as the hospitality and attentive service provided by our team. Creating an exceptional experience for every guest is something we take great pride in, and your kind words mean so much to us. Thank you for your trust and recommendation. We would be absolutely delighted to welcome you back anytime you’re in New York!

Andrew, Thank you for taking the time to share your feedback. First, we would like to clarify that we never advertised or informed you that the apartment was located at 107 Riverside. The apartment you booked is located on West 109th Street, exactly as stated in the listing and in the information provided to you before your stay. At no point was a different address given. Regarding the neighborhood, New York City is a vibrant urban environment, and like any major city, occasional street noise or noise from neighboring residents can occur. Unfortunately, these are circumstances that are outside of our control. You booked this apartment for two guests, and we provided exactly the apartment that was described in the listing. The layout, room sizes, amenities, and location were all accurately represented before your arrival. While we respect every guest's opinion, we also believe reviews should accurately reflect the information that was provided. We would have appreciated a more balanced and factual assessment of your stay. Thank you, and we wish you all the best.