The home itself was beautiful, spacious, and in a great location. However, several amenities advertised in the VRBO listing were unavailable, misrepresented, or not maintained as expected.Upon arrival, both refrigerators were filled with the owners’ personal food, requiring us to request storage space for our groceries. Some welcome items also appeared to have already been opened and eaten out of by others.The advertised hot tub was non-functional and appeared to have been out of service for quite some time. The workout area shown in the listing was not available, as the garage was being used primarily for personal storage.We were told a boat lift would be available, but the owner’s boat occupied it for most of our stay, forcing us to tie our boat to the dock, where it sustained damage from waves and boat traffic.The advertised jet ski rental was ultimately unavailable as expected, with no restriction tags, resulting in additional expenses when we had to go rent elsewhere.The washer and dryer still contained the owners’ personal laundry (close & underwear) and several kitchen items required extensive cleaning before use.Communication was often delayed, and some interactions with the property manager felt dismissive and rude when concerns were raised.While we enjoyed the home itself, several amenities that influenced our decision to book were unavailable or significantly misrepresented.