2. Reihe 3-Zimmer-Haus mit Strand- und Meerblick nur wenige Schritte entfernt. KINDERFREUNDLICH

Thank you for your feedback. We apologize that our cleaning team missed the scheduled cleaning before your arrival. Once notified, we arranged for the home to be cleaned as quickly as possible and provided a $100 credit so your group could enjoy a meal while waiting. We understand the inconvenience and apologized at the time. For clarification, the food left by the previous guests was unopened, packaged food—not leftover or prepared food. When you raised concerns about the air conditioning, on your last day, we promptly sent an HVAC professional, who confirmed that the system was operating properly. The AC was replaced less than 1 month prior to your arrival. Despite outside temperatures near 100°F and high beach humidity, the home did eventually cool. We take guest concerns seriously and responded to each issue during your stay. While we accept responsibility for the cleaning delay and compensated you for it, we made every effort to address your concerns promptly. We’re sorry your stay did not meet your expectations.