4/10 – Mangelhaft
Rubi L.
3. Sept. 2025
Gut: Kommunikation
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Starting off with the driveway, it is over grown and it was hard to park both of our cars without getting scraped up by the thorn bushes and cactus. When we arrived, the house was about 95 degrees and the EC was turned on. Once we noticed the only vent that worked was the one near the front door, we knew we probably would not be able to stay downstairs in the bedrooms without over heating. We verified that none of the vents blew out air and the bedrooms rooms got up to 100 degrees at one point, with awful humidity. We could not used the second shower for the first 2 days of our stay due to it being clogged at the tub and the water pressure just trickled out of the shower head. Eventually we had to contact Casago to come to fix this issue. All the beds were super uncomfortable. The lights were out on all porches, and the entire house was riddled with spiders. We found a large wolf spider come out of a closet, along with a couple crawling out of the vents, and small ones everywhere else around the house. There were several ants that would appear as soon as we put out food to serve to our family. The trash was half full when we arrived so we had to resort to putting some of the trash bags in the garage so animals wouldnt tear them apart at night. The only good thing I can say about our stay was that the location was decent and the view of the moutains were beautiful. Everything else was a huge waste of money. We could not enjoy the house at all. I would not recommend this home.
Rubi L.
Aufenthalt von 6 Nächten im August 2025
