The Overlook - Whirlpool, Spielzimmer & Seeblick

Thanks so much for the kind words, Kayla! We're glad you had a great stay and found everything clean and comfortable. We'd love to host you again anytime!

Thank you so much, Deborah! We’re delighted to hear you found the accommodations stunning. We’d love to host you again anytime!

Thank you for taking the time to share your feedback! We're glad to hear you enjoyed the wonderful, clean home and great location. We're sorry for the difficulty you experienced reaching our management team, both during check-in and when you needed assistance with the refrigerator. We understand how frustrating that can be, and we appreciate you bringing it to our attention. We'll share your feedback with our team as we continue working to improve our communication and responsiveness. Thank you again for staying with us. We hope to have the opportunity to welcome you back and provide an even smoother experience next time! To our future guests: Our team is available to assist with check-in and any issues that may arise during your stay via a 24/7 text line and a call line during business hours. If you have trouble reaching us or need assistance with anything in the home, please reach out so we have the opportunity to help promptly.

Thank you for your detailed feedback—we really appreciate you taking the time to share your experience. We’re so glad you enjoyed the clean, modern home, peaceful neighborhood, and beautiful views. Your suggestions about the front door, dressers, and stocking more household basics are very helpful, and we’ll definitely take them into consideration to improve future stays. We’d love the opportunity to host you again! To our future guests: We provide the basic essentials for each stay and state specific provisions in messaging prior to arrival. If you have any questions or concerns before booking, please don't hesitate to reach out to us and we will be happy to respond with transparency.

Thank you for staying with us. We're sorry to see that your experience did not meet your expectations. Since no written feedback was provided, we would genuinely appreciate any specific details about what could have made your stay a better experience. Guest feedback is important to us and helps us identify areas where we can improve. To our future guests: Our homes are professionally cleaned and maintained between stays, and our team works hard to provide a comfortable and enjoyable experience. If anything comes up during your stay, please reach out so we have the opportunity to assist.