Treasure Island 312 | Elite 3-Zi. mit Aussicht

Thank you for your kind review, Christian! We’re so glad to hear the condo lived up to your expectations and that you enjoyed the views, spacious layout, and well-equipped kitchen. We’d be thrilled to welcome you back and make this your regular PCB getaway!

Thank you for your exceptional review! We’re absolutely thrilled to hear that you enjoyed every aspect of your stay, from the clean and beautifully decorated condo to the well-stocked amenities, comfortable beds, dedicated parking, and convenient third-floor location. We’re especially glad our team and the Treasure Island staff were responsive and helpful when needed. It means so much to hear you had such a wonderful experience and plan to return. We truly appreciate your kind words and hope to host you again soon!

Hi, Taylor, We want to note that we did everything humanly possible to resolve your complaints and did so in a timely manner. We do want to correct that while the unforeseen issue with the toilet did cause water to leak, there was no raw sewage that leaked into the bathroom. We also did send housekeeping out to sanitize the same day of the repair. When you were displeased that the cleaners did not use bleach specifically (as guests can have sensitivity to bleach), we did send out housekeeping a second time to clean the majority of the condo with your preferred cleaning products to your specific instructions as well as have rugs removed as requested. When our maintenance tech came to remove the bedroom rug less than 24 hours after the repair, they reported no odor in the condo. We did not feel it was warranted to refund you the $1000 that you were suggesting, as the entire situation was resolved in less than 24 hours, with each request being addressed within 2 hours. We did, however, still give compensation for the inconvenience caused. You asked for the cleaning fee to be refunded as well as half of your stay when the total duration of the situation was less than 24 hours and the you admittedly had no issue with the cleanliness of the condo upon your arrival. While unforeseen issues like the toilet leak do arise, we always strive to address every issue with urgency to accomplish a complete resolution in a timely manner, which we did in this case.

Thank you for your review! We appreciate you choosing Vacation Life Properties and are glad you stayed with us. We hope to have the opportunity to host you again in the future!

Thank you for your 5-star review! We hope to welcome you back for another great beach getaway!

Thank you for you review, Fredrick! We hope to see you again soon!