Villa Olivade. Panoramablick aufs Meer - private Balkone, Terrassen & Garten

We appreciate you taking the time to write a review. We are so glad that you enjoyed your stay at Villa Olivade.

We are very disappointed to hear that you did not enjoy your time in our amazing villa.  However, we believe that it is important for us as owners to address some of the issue that you say you encountered during your stay.  We had not been made aware that one of the locks on the “beautiful” French doors was not working properly, as this was not reported to us by the previous guest. However, it should be noted that these doors lead to a secure elevated terrace that can only be accessed from inside the villa, but we appreciate you bringing this to our attention. Regarding the instructions for the stove and washing machine, detailed information on both appliances was provided in the Welcome Guide sent to you by VRBO just 3 days prior to your arrival.  We also took the added measure to email you this guide, where it is also notes that the appliance manuals are located in a draw next to the stove.  The monogram towels and matching bathrobes are less than 3 years old, but our apologies if they felt “stiff”.  The refrigerator/freezer is of standard size for Europe and actually somewhat large for a one-bedroom villa. Concerning the private covered parking space located steps from the villa, the dimensions are provided for guests in the Welcome Guide.  The space accommodates almost all vehicles, except for larger SUVs.  We offer alternative parking for larger vehicles, but unfortunately you did inquire with us about this issue.  Since purchasing the villa in January, we have made many improvements and the property is more than ready for rent, but as we explained to you we have plans for renovations in the winter.  The last point is that you contend that we were not responsive, which is very baffling as the vast number emails between us would suggest otherwise.