2/10 – Ungenügend
Cara H.
1. März 2025
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Would not recommend!
The property inside was very cute and clean. Outside there was awful smelly trash and 3 large dead rats that had created a horrible smell at move in. We ended up removing the rats ourselves. Our hosts communication was sometimes great and sometimes took days. She didn’t get back to us on things she said she would during our stay. My biggest recommendation is do not stay here with pets especially service animals. It’s also not private they are watching the cameras at all time. So if the goal is privacy, don’t stay here.After move out we saw the host had charged the insurance we purchased thousands of dollars for damage. When I asked the host questions (for example it says we broke a pack and play, not only do we not have a baby and didn’t use a pack and play, but there wasn’t one on property.). She retaliated by trying to charge us for our service dogs. VRBO ended up siding with us and instructing us not to pay (as this is illegal) but she told me multiple times that my service dogs weren’t service dogs and demanded fake certifications (which service dogs do not have, but you can purchase for any dog online some fake papers) and I stuck by the law and she yelled at me a lot. So if you’re disabled or even just traveling with a pet and see the “up to 8 pets” I’d super avoid. I’ve never been attacked for my service dogs before, by requesting things illegally. I am a service dog trainer and have had clients have experiences like this. But not myself and it was traumatizing.
Cara H.
Aufenthalt von 7 Nächten im Februar 2025
