Wundervolles 2-Zimmer-Penthouse direkt am Meer im Atlantica Resort, Phase 3

Thanks for your feedback. I am very glad to know you had a great vacation in my property. The furniture was updated couple years ago. We will continue to upgrade the furniture to make it a great vacation home for my guests. Looking forward to hosting you again in your next trip.

This property was remodeled couple years ago. The walls were painted, the countertops were upgraded to granite, the floors were upgraded to marble. The front desk was under remodeling. So it is not available now. Actually the guests don’t need front desk for checkin and checkout because this is a self checkin. We work really very hard to ensure our units are clean, up to date, and very comfortable for our guests so they can have a wonderful, fun filled vacation. My previous guests loved my properties and all had good vacation in my properties. For future guests, please ignore this review and refer to the reviews from my other guests.

Thanks for your feedback. The pools are closed for safety concern during this COVID 19 crisis. I wrote this in the description. This is the reason why my price is much lower than the resorts in the same area. However, the beach, restaurants and all attractions are open. All my previous guests had good time even though the pools are closed.

I am very glad to know you like your stay at my penthouse and have a great vacation in Myrtle Beach. I am looking forward to hosting you again in your next trip.

Many thanks for your feedback. I am very glad to know you had a wonderful vacation in my property. I am very sorry for the roaches. The unit was treated by a pest control company and all roaches were eliminated. Looking forward to hosting you again in your next trip.

Thanks for your feedback. I am very glad to know you said the accommodation was comfortable. The balcony sliding door was fixed. Thanks your suggestion for the lock. I will replace the lock ASAP. I really appreciate your feedback on the cleaning of dishes. I talked with the cleaning company about this and they will improve the cleaning on those. We work really very hard to ensure our units are clean, up to date, and very comfortable for our guests so they can have a wonderful, fun filled vacation. My previous guests loved my properties and all had good vacation in my properties.

This is the worst case since I started my rental business. This guest complained on everything after she checked in. She used this strategy to get money back. She threatened me in the conversation. My unit was clean, updated and comfortable. My team works very hard to make my properties best vacation homes for my guests. All my previous guests had very good experience in my properties and left very good reviews. For future guests, please ignore this review and refer to the reviews from other guests as well.

Thank you so much for this thoughtful and fair review, John. We’re thrilled you enjoyed the location, amenities, and cleanliness — and that we could help quickly when you reached out. Coffee and filters are a must ☕️ I also truly appreciate you taking the time to share the “cons” kindly and constructively. You’re right that those small things leave an impression, and we want every part of your stay to feel comfortable and well-cared for. Here’s what we’ve done or are doing based on your feedback: · Linens & furniture – We’re updating photos to reflect current items and will be phasing in newer, higher-quality linens and living room pieces over the next few weeks. · Front door – Already addressed. That foam fill was from a temporary security fix; the door has now been properly repaired and painted. · Closet oversight – Deep-cleaned and checked. Our sincere apologies — that’s not acceptable, and we’ve retrained our cleaner. · Kitchen supplies – We’ve added a larger pot, a cookie sheet, and replaced chipped dishes. We’re also upgrading to a full set of matching silverware and adding a few more basic cooking tools. (And thank you for leaving that pan — that was incredibly generous of you.) You were a wonderful guest to host, and we’d love to welcome you back for an even better experience next time. Please reach out to me directly if you do — I’d like to offer a small discount on a future stay as a thank-you for your honesty.

I am very sorry for what happened on the elevator and indoor pools. I already contacted HOA management about these issues. Now everything was completed fixed. The employees in front desk are hired by the on-site management and they don’t work for owners who manage the rental by themselves. The HOA management will continue to improve the accommodation service.

Thanks for your feedback. The location of this property is perfect. It’s located in the north end of Broadwalk and it’s about 5 minutes walking distance to the center of Broadwalk. But it’s not as noisy as the center of Broadwalk. I am very sorry for the cleaning. You should let me know any cleaning issue when you check in. We always take action promptly to fix any issues. The cleaning company did pretty good job on the cleaning. We steam the floors to remove any dirt and sand left behind from the broom, and to sanitize them. This unit is an ocean front room with a balcony door facing the beach. We have black dust in our sand and it’s easy to see black dirts on the floor if keep balcony door open. The kitchen and floors were upgraded couple years ago. The mattresses and sleeper sofa were purchased couple years ago too. We work hard to ensure our units are clean, up to date, and very comfortable for our guests so they can have a wonderful, fun filled vacation. My previous guests loved my properties and all had good vacation in my properties. For future guests, please refer to the reviews from my other guests as well.

I am very disappointed on this negative and false review. This guest didn’t mention anything during their stay on the bedding and decoration. She did mentioned the roaches and noises from the neighbor. I sent the pest control company there to check the insect. It was water beetles coming from outside through balcony when the door was open. I informed the HOA management about the noise after I received her complaint. That noise was from the renovation of the unit next to this unit. It’s already been completed. I am very sorry for the noise. After she checked out, we did a deep cleaning on the property and updated the bedding and decoration. This guest kept to ask compensation on the noise. I apologized for that. We work really very hard to ensure our units are clean, up to date, and very comfortable for our guests so they can have a wonderful, fun filled vacation. My previous guests loved my properties and all had good vacation in my properties. For future guests, please ignore this review and refer to the reviews from my other guests.