Couldn't have been more pleased with our experience. I sent several emails with questions prior to booking and was reassured with each little question. Then booked and had questions and they were answered quickly each time... Was a little worried about checking in and our arrival, but that was seamless too. A super nice woman met us when our water taxi dropped us off, showed us the apartment, was aware of some special requests, etc. -- The apartment was exactly as advertised, was much better in person and we had a wonderful stay. My wife and I said that someday we will come back to Venice and instead of taking all the time looking on other sites, we'll contact the ladies at Views and let them take care of us! The day we checked out, our flights weren't unitl later in the night, so they let us keep our luggage at their office. Was extremely comforting and accommodating! Thank you so much everyone, especially Annalisa, who I think I had the most contact with. I really appreciated the quick responses! Hope to be back some day!