4/10 – Mangelhaft
Aimee M.
5. Okt. 2025
Gut: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Lage
Please read the full review.We paid 2,819.35 for four nights (non-refundable) but left within a few hours of arrival. The area didn’t feel safe- there were homeless individuals at the end of the narrow access road, and even the welcome book mentioned being cautious when outside. A nearby neighbor was yelling almost the entire time we were there.The layout of the home was also difficult for my husband, who has dementia, to navigate. It’s a very vertical space: entry on the garage level, then up to the living room, up again to the kitchen, up again to the bedrooms, and up again to the rooftop deck.We used the bathroom on the kitchen level and briefly sat on the rooftop deck (re-covering the couch before leaving). We followed checkout procedures, including removing trash.The hosts were kind and responsive, and I shared our concerns immediately after leaving. I had hoped for some refund, but none was offered, which I understand given the non-refundable policy.The property is beautifully decorated with a great rooftop deck, close to Beale Street and FedEx Forum. A good fit for someone who enjoys being in the heart of the city.I originally chose not to leave a review, but after 4½ months, I received a notification that the host had reviewed me as a guest. I felt it was fair to share our experience. It simply wasn’t the right fit for us, but it may be for someone else.
Aimee M.
Aufenthalt von 4 Nächten im Mai 2025
