Bayside Inn 6280 - Sandestin Resort, Bucht-Studio, Gemeinschaftspool, Strandweg

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations. Cleanliness, functionality, and guest service are priorities for our team, and we apologize for the issues you encountered with the dishes, AC unit, patio, TV, and Wi-Fi. We also regret the delay in addressing your concerns and understand how frustrating it must have been to feel that communication regarding the repairs was unclear. While we are glad you were able to enjoy the beautiful area, we are disappointed that the condition of the property and the service you received overshadowed your stay. Your comments have been shared with our management, housekeeping, and maintenance teams so that we can review what occurred and make the necessary improvements. We appreciate your candid feedback, as it helps us identify areas where we need to do better. Thank you for bringing these matters to our attention.

Thank you for taking the time to share this feedback. We are truly sorry to hear that your guests' experience did not meet expectations, especially since this stay was such a thoughtful gift. Cleanliness is one of our highest priorities, and it's disappointing to hear that the home was not prepared to the standard our guests deserve. We sincerely apologize for the condition of the property upon arrival and understand why your guests chose to depart early. This is not the experience we strive to provide. Your comments have been shared with our housekeeping and quality assurance teams so we can thoroughly review what occurred and reinforce our inspection procedures to help ensure this does not happen again. We appreciate you bringing these concerns to our attention and regret that we missed the opportunity to make things right during your guests' stay. We hope you'll consider giving us another opportunity to provide the exceptional experience you expected.

Thank you for staying with Ocean Reef Resorts and providing this valuable feedback. Please let us know if we can assist in any future travel plans you may have.