2/10 – Ungenügend
Bethany P.
13. März 2024
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Not what is advertised.
Welcome drink and cool towel for all arrivel times: did not happen.
Complimentary mineralnwater and fruit; there was a bowl of fruit and water supplied by fountain appeared dirty.
Mobile phone with local number supplied; incorrect, no phone or local numbers supplied.
Cieling fan in living area; yes.
Sunloungers; yes.
Ipod doc; no.
All bed with AC. Yes but often didnt work.
Parking area; yes.
Bbq facilites; a gas stove in the kitchenette.
Internet connection; yes.
Hair dryer each room; yes but neither worked.
Cable tv in room and living room. Yes.
Full equiped kitchen; no. Kitchen lacked a stove, microwave etc.. fully equiped would be an overstatement, maybe a kitchennete.
Baby cot: didnt need so cant rate.
Baby high chair, didnt need so cant rate.
Deposit box each room; possibly, didnt site.
Dilly cleaning. Twice but did go over Bali cultural holidays.
King bed; yes.
Mini bar; no.
When we first arrived villa had old towels from previous guests rolled up and shoved in cupboards.
Power tripped everyday and we were often without power for extended periods. Returned from day trips with no power and fridge off spoiling food we purchased.
Half the facilites advertised were not supplied such as local numbers, ipod doc, arrival towel and drink etc.
Checked out early due to the constant lack of electricity with no concern from villa staff.
Bethany P.
Aufenthalt von 6 Nächten im März 2024
