Near the Domain w/ Beautiful Backyard

Daniel, we communicated that your stay was cancelled within about 10 minutes of your booking due to a booking in another platform that occured 4 minutes prior to your booking. We apologized, explained the situation and you acknowledge. Later you choose to show up in the property unannounced regardless of our conversation and scared the other guest away. You have only yourself to blame for the mess you created and we tried to avoid. We apologize again for the double booking, but we let you know as soon as we could to avoid any unnecessary discomfort.

Rebecca, thank you for your feedback! Our house guide is sent with our check in message and it contains everything you need to know, such as the backyard light switches. The pool pump is not something guests should worry about and it is scheduled to run automatically, so we don't include the information. The living room fan is working and turned on and off by a remote that sits in the living room. We would be able to guide you to turn it on, have you mentioned having trouble with it. We will be talking to our cleaners about the cleaning supply left out and the dirty dishes. Unfortunately they not always have the time to go through every single cabinet and previous guests most likely have put the dirty dishes away. Regardless, the feedback is very welcomed and I will make sure I pass along to the cleaning team, so they are more attentive. Thank you for staying with us and we hope to host you again some time!