2/10 – Ungenügend
Marcus H.
20. März 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
RAT IN UNIT
WARNING: RATS - STEER CLEAR OF THIS PROPERTY! My recent experience at this home was incredibly disappointing (the worst I've ever had), as it failed to meet my expectations for cleanliness and comfort. Initially, the check-in process went smoothly, which made me hopeful for an enjoyable stay. However, I was horrified to find evidence of what appeared to be RATS during the early part of my visit. Returning to a disordered home and finding my belongings damaged by rodent bites left me feeling extremely uneasy and distressed throughout my stay. To confirm my unsettling suspicions, I set up a camera before leaving out one day and was luckily able to catch A GIANT RAT staring back at me through the camera. The rat's size is beyond description, and it was terrifying to realize that this creature had been sharing the space with us the entire time. Although I reported this issue to management immediately, their response was casual and delayed, failing to adequately address my concerns. The lack of swift and effective action only added to my frustration. To clarify, I contacted the property manager "in charge" but faced delays as they needed to consult with the unit's owner. By then, it was far too late to find alternative accommodations due to multiple events happening in the area. I sincerely hope that the owner and management take urgent action to rectify this issue, but until then, DO NOT BOOK UNDER ANY CIRCUMSTANCES!
Marcus H.
Aufenthalt von 4 Nächten im März 2025
