Charmante Casita - 3 Schlafzimmer Innenstadt

Andrew, thank you for your 5-star review! We're so glad you enjoyed your stay, and we appreciate your kind words about the cleanliness of the house and our communication throughout your visit. We do provide one convenient driveway parking space, and there's also free street parking on 8th Avenue, right outside the house. As for early check-ins, we consistently have back-to-back bookings, so our cleaning team needs the full time between guests to ensure the house is thoroughly cleaned and ready for the next arrival. We appreciate your feedback and hope to host you again!

Thanks Maria, we’d love to have you back!

Thanks Kendal! It was a pleasure hosting you and we’d love to have you and your group back!

Hi Joe, Thanks for sharing your review. To clarify: the unit is clearly outlined as a basement space in the listing, and it is also stated in the listing, before guests book, that they may hear a bit of noise above them. This is why I provide sleep machines, which most guests seem to be very happy with. If you were hoping for zero noise, then perhaps a basement unit is not a great option for you. Regarding the envelope for tips, that was left by our stellar house-keeper, Shannon—not me—and she usually receives generous tips from guests who appreciate her excellent cleaning service and attention to detail. I do want to note that most guests love this place—our listing consistently receives five-star ratings across the board, so your comments are not the typical feedback we receive. At the end of the day, it seems this setup wasn’t the right match for what you. Best of luck with all your future travels. -Erin

Hi Samantha, We take great pride in providing a 5-star experience for our guests, which is why our home is recognized as a "Guest Favorite" on Airbnb, and I have been rated as a Superhost. It’s disappointing to see that your experience did not reflect our typical high ratings. To address your concerns, our listing clearly states that the unit is a basement apartment, and this information is available before booking. Additionally, your message regarding the wine glasses was sent on November 3, after you had already checked out. Had you mentioned it earlier, I would have gladly brought over extra wine glasses for you. We receive consistent praise regarding the supplies we provide, such as coffee, spices, condiments, and complimentary snacks. Lastly, in your last message, you stated, "Your home is also very clean, which I'll also give 5 stars for." Given that feedback, the 3-star rating you gave us is certainly surprising and contradicts your earlier message. Perhaps our home was simply not the right fit for you. We strive to host guests who appreciate the quality and care we put into their stay. Best, Erin