Rustikaler Charme - Stadtkomfort

Thank you for staying with us. The home was so well cared for during your stay. We hope you enjoyed your time here and would gladly host again!

Your previous review from Paul was appreciated. Thank you for sharing your thoughts. I am sorry you feel this way. We had no complaints from the actual renters. As the company representative who booked the property, you were contacted when the initial items were noted missing and acknowledged your crew had found some of them in their possession after leaving the property. You had implied things would be returned. We inventory all properties after each stay for items broken or missing. We understand accidents happen. Reporting of damages is appreciated. That did not occur here. Some loss is expected as a cost of doing business. However as I relayed in our personal communications earlier, renting a property does not entitle guest to take things. As a business owner - when being paid to provide a service and the other party helps themselves to or damages your tools, what would you do? We filed an insurance claim to cover the loss. That was all. It too is a part of doing business. Thank you again for staying with us on two occasions.

Thank you Matthew, We would be happy to host your and your family again. Great guests.