2/10 – Ungenügend
Solomon H.
5. Nov. 2025
Gut: Lage
Verbesserungswürdig: Check-in, Kommunikation und Genauigkeit des Onlineauftritts
The host wasn't the owner, it was Harborview Rentals, and the experience was miserable due to their lack of support, contact and no way to contact the owner. The sole reason we rented the house was for the two advertised/listed kayaks and the rusted out seats rendered them completely useless. We immediately contacted Harborview Rentals who did nothing to rectify the issue while we were there. The other issue is the rear Ring camera that faces the pool...it is not on the side of the house per the listing. This is a prime example of what can happen when VRBO allows the opaque use of third party partners who completely can change the payment terms, cancellation terms and recourse, without a consumer knowing it until a deposit is made and one sees the actual rental contract. If Harborview Rentals somehow secured the title of Premier Host with this arrangement, it need to be removed from the listing and allow direct contact with the owner. To us, this was a completely wasted trip because we came to enjoy the water on kayaks, from the house on a canal with dock, so we could go anythime we wished.
Solomon H.
Aufenthalt von 3 Nächten im Oktober 2025
