Poppa Toms Hütte - Kahshe Lake, Ontario, Kanada

So glad you enjoyed your stay! We look forward to hearing from you again

Thank you so much

very glad you enjoyed your stay. We are so sorry for the construction. We knew some interior work was being done but had no idea they would be using heavy equipment. Sincere apologies. Hope to see you again

Thanks Kaylee, We greatly appreciate your care of the cottage. We will keep the marshmallows at the ready for your return

I apologize you found you were mislead and didn't enjoy your stay. I would like to invite you to review the details of the cottage once again as everything you have mentioned including the need to bring linens were all address in the description. Again very sorry you did not enjoy but perhaps in future a full review of rental would be advisable prior to booking. Happy to have you back again in the future...guaranteed no surprises All the best

Thanks so much for bringing the issue with the ants to our attention. I will be looking after that's asap. I will check with my hubby regarding the where abouts of the fire extinguisher. It was in the back porch previously. As for the pillows it actually is listed in the description that they are not provided. Hope you enjoyed your stay over all. Hope to have you back again S&S

Thanks for the review Debbie im sorry you were not completely satisfied. I truly wish if you had concerns you would have sent us a message. We would have answered any question or assisted wherever possible. You are correct about the floor. The past winter was hard on the home and the cottage has shifted. It is in the books for repairs for the fall. The initial supplies are included in the rental to get you started. But they are not unlimited. However you are always encouraged to bring your own in the ad. The marina will bring the water over to you if asked so you wouldn't need to carry it. I have trouble myself. Again we apologize but we hope to see you again in the future

Good evening Lee I apologize you did not enjoy the cottage. I would like however to address each issue you have referenced. Firstly you mention the wooden Muskoka chairs. The chairs in the photo started out at the cottage but were broken and damaged by a renter and as they are extremely expensive we replaced them with the plastic Adirondack chairs. We do what we can. As for the firewood, I apologize but we were never informed you needed more. A friend cleaned after the last renter but didn't mention the firewood situation. We have plenty of firewood available. Had you made mention of this in your phone call we would have ensured delivery of wood be made the same day. The only thing you mentioned in the phone call was the toilet and actually stated "no need to call me back just wanted to report damage as you were instructed to do in the cottage rules." Therefore I am confused by your indication we did not return you calls??? . If there was something wrong with anything at all and we were advised even in the smallest measurement it would have been immediately addressed. The fuse on the stove was blown out and easily replaced if we would have known. Regarding the construction: This is actually very unfortunate timing. We were not aware of their plans to have the work completed at the same time as your stay. My understanding was the neighbors apologized and offered you a neighborly drink which was rudely refused and the neighbor was dismissed with short comments that you wished to be left alone to sleep? We later received noise complaints from a neighbor and had to apologize for to them and their kids regarding a very loud argument until 3am coming from our cottage??? The only window in the house that does not open is the master bedroom and needs a new clip that my hubby has since addressed. Yes, the structure is older but in fine shape otherwise. The wifi issue has been a problem with the Bell Canada signal this year and a service order is still pending to have this looked at but COVID has delayed their response. I apologize again. Bugs: This is cottage country and at different times of the year there are ants and spiders. They are naturally un avoidable and we do the best we can to keep them out and the cottage clean. Sincere apologies

Thank you So happy you enjoyed. !!