The place is gorgeous — beautifully appointed, incredible views, super comfortable beds, and a warm pool we couldn’t stay away from. But, the staff most elevated our experience.
Michelle made all logistics before the trip seamless, coordinating multiple families arrival information and setting up arrival and return transportation for those who wanted it. She also ensured that groceries, drinks, and first meals we wanted were available upon arrival.
Manuel was always eager to make arrangements for taxis, restaurants, day trips, to make drinks the moment we returned, and all-around to make our visit as relaxing, as easy, and fun as possible.
Ernesto created delicious snacks, breakfasts, and dinners from the moment we arrived, from ceviche, to empanadas, to shrimp, steak, and lobster. Everything was scrumptious - meals that a wide variety of palates and dietary requirements looked forward to. His chilaquiles and huevos rancheros were as good as any we’d ever tasted.
Last but not least, Adriana singlehandedly(?!) kept a large house full of kids and vacation-minded grown ups spotless. We dubbed her ‘the ninja’ because cleaning occurred so unobtrusively we didn’t know it was happening.
Together they spoiled us rotten —hospitality service as good as it gets, anywhere. I can’t recommend this experience highly enough. We cannot wait to return!