420 Friendly South Beach Miami

Great Guest

I hope this doesn't scare anyone away, I go out of my way for everyone giests that stays with me. This guest's was a problem from the start. She arrived extremely late and tried to find a number of reasons to complain.She talked about it being too close to the beach, and it being to close.to the residential area, and why are so many people outside walking around. I explained to the guests that there was a fee to park the car or they could find parking in a garage; I did give them options. They gave me a bad vibe and bad energy from the start. I helped carry their bags and yes, I asked them to take their shoes off because it says that in the listing description and I explained that prior to them arriving. I also allowed them to park in the space for free after checking them in and carrying their bags in. I walked every guests in and give them the lay of the land and the rules, I dont look to be disrespectful or make guests uncomfortable bit I cant make everyone happy, but i make it my business to try. This guests was just looking for a reason to complain and their really wasn't anything else I could have done to make it better.

Pleasure to have hosted and met you.

This guests was extremely racist and said somw disgusting things directly to me but I had.to he a professional host.and handle it accordingly. I explained to the guests that I needed to move them to another place because they were doing construction on the building they booked; I carried their bags inside, stayed with them over an hour to give them things to do in the area. As i explained in the initial listing that these buildings are.older but we clean up the best we can and make sure its relaxing and comfortable but this is NOT THE SLS,.TAJ MAHAL,FAENA, OR RITZ CARLTON. I did everything I could to make their stay relaxed. I even booked them an lunch reservation for the inconvenience. I will continue try to.improve my places and my services but you can't make everyone happy. I hope this doesn't push anyone away from booking with us..

Sad enough this guests checked in and I sat with them for at least an hour and gave them the lay of the land, places to go, and made sure they were secure ; thry even went to a restaurant I set them up with and evwn brought me back foosd and then after i left they said the TV next door was too loud so they left. Saddened to have to explain in this way but that was why they left me a 2 star review. I made and continue to make efforts to make sure my guests are comfortable and enjoy themselves; but you cant make everyone happy. I'll continue to try to be better to avoid these scenarios and having to leave these types of messages.