Ferienhaus mit 4 Schlafzimmern, 2 Min vom Nauset Beach entfernt, Klimaanlage

Hi Joe, It's my pleasure. Thanks for your time to provide the review. Yes we are excited to offer this great house with a great location. Nauset Beach takes my breath away, especially with the sunrise view. Just magnificent! Please come back again.

I am glade you like the house with renovated beautiful kitchen,cleanness and the location. It is a 4 bedroom house which can accommodate 8 adults ( 4 couples) comfortably. In addition, we have a full size futon in the master bedroom to accommodate additional two teenagers and one single bed in one of the large upstairs bedroom which make it total 11 comfortably without going to an airbed. However, if a family of 11 likes to spread out and have their kids to have its own individual bedroom rather than sharing with the parents, then the family should go to rent a 5 or 6 bedroom house or two 3 bedroom house, not a 4 bedroom house, of course with more rental charge expected. Its all about what you want and how much you like to pay in the end. Hope that helps for others reading this review. Yes, you reported the frying pan was missing which puzzled me as we have placed a new set of high quality non-stick frying pan ( two a set) for this house after renovation last summer and some group this season before your arrival must have taken them home. That is unfortunate that our housekeeper did not discovered the lost. I just replaced with another new set after you reported the missing items. Thx..

Chris family is very responsible and very courteous and appreciative. We love to host them. They left the house in prefect clean condition despite its a large extended family. Very much appreciated for the care. Nina

Kim was not honest during booking. She asked for a discounted rate as she claimed there will only be 4 people stay at the house and I was able to offer her a large discounted rate based on small group plus waived her fee for linen and towels supplies. But the day before her arrival she told me that she need additional sheet set for the 3rd bedroom and need towels for 6 people while she refusing to admit she plan to put more people to the house than the original booking. From the communication, I sensor she is difficult to deal. To avoid conflict, I provided more supplies per her request without additional charge. 2-3 days after she arrival, she complained about fireplace, dust on furniture, I sent the housekeeper to the house immediately (she lied about take days to get housekeeper to the house) and it turned out she left all windows doors open and pollen got on to furniture. Kim complained everything, complained about her stress of dealing her work while on vacation, complained that she was alone and her spouse was unable to join, etc . Kim lied about the "broken laundry". In fact she used the laundry set (newly installed front loader) did her laundry during her stay. But when she check out, she left a broken laundry, told me she called the manufacture tech support and found out it was door error . She communicated the problem on her last day. If the laundry was broken before her arrival, can you imaging what kind of storm will come from her? The appliance technician told me someone slammed the door causing the door mechanism failure. To avoid dealing with her, I did not charge her security deposit and refunded her fully. I have bend backwards to her throughout the entire process just to avoid conflict and to make sure she will have a good time. But nothing can please her. Interview Tenant and check Tenant's profile before committing the rental is essential. I am glade she made a complaint here so the future vacation owners could make an assessment based on traveler's profile on Homeaway.com and this communication will provide some insight to owners when they screening future tenants before committing.