4/10 – Mangelhaft
Jalina R.
16. Juni 2024
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit
Great location, listing needs to be updated
The property is in a fantastic location, away from everything, very remote. The amenities were fantastic for the kids.
A few frustrations with our vacation this time. One of the rooms was unusable (a room we had planned to have our friend stay in as he is over 6 feet tall) unfortunately the mattress smelled so strongly of mildew, opening the window, removing the sheets for two hours didn't help. I contacted the owner to see if maybe there was a fresh set of sheets we could put on and there wasn’t. We were instructed to take the sheets from another bed to put on that one, the other beds are full size and wouldn’t fit. We were then told to have him stay in the game room bed, of which his feet hung off the edge of. This was disappointing but we made the most of it.
The oven was very dirty as was the outside deck which is unfortunate because our trip was planned around cooking and using the outside entertaining area.
There were tripping hazards bolted into the edge of the walkways one of our party tripped over and luckily was wearing hiking boots.
Checkout: VRBO had our checkout time 11am, the owner messages the checkout instructions with a checkout time of 10am, I responded that our booking has 11am and was told that was an error and that another booking was coming in after us and we needed to help them out by leaving.
The owner is nice and quick to respond.
Jalina R.
Aufenthalt von 2 Nächten im Juni 2024
