Vermieter-Kommentar: I'm glad that overall you had a good stay! I'm sorry that you had any issues with the Hot Tub. Just to be clear, the issue was not that the Hot Tub couldn't hold its heat w/the lid on, yes it will lose some with it off, heat rises & when in for a while it will naturally lose some. But the issue was that the people in your group who had used it prior to you, the night before had tripped the Spa breaker. You realized there was an issue when trying to use it the following day when you 1st notified me of an issue. I had come w/in minutes of you advising there was an issue. You had advised the buttons weren't working, so I checked the Instrument panel to find no lights on, which means it was tripped. So, I reset & showed you how to reset the breaker. Since the power to it had been off for 12 hours or so, yes that will take a while to reheat as I had advised since it had been off for so long. I'm very sorry that happened, it's not something that happens often & it's actually a very easy fix, but you need to reset it quickly so you don't lose your heat. I am now making a point to advise all my guests how to remedy this quickly in case it happens to them. As far as the Hot Tub being dirty, I need to advise it was NOT at the time of Check-In. We do all outside clean up work the day of arrival, including cleaning & treating the spa.The water is tested & clean upon arrival. I had personally checked the Spa as I do with my final Inside/Outside house walk through prior to my guest's arrival, which I always do. As you know your girlfriend & buddy had arrived 1st & I did the Check-In-Walkthrough w/ them. I lifted the Hot Tub Lid & showed them how to use the hot tub. It was clean. We do have well water, so it's natural & not treated the way city water is & does naturally have minerals in it, but it's pure & we add chlorine to it & balance & treat & thoroughly clean inside & out between each rental. However, one thing we wish our guests would do is shower before entering the hot tub! It only takes 1 body w/ lotion or something on it to really muck the water up! When you went to use it the 2nd day, when you texted me there was an issue, you saw it after others had entered. I had also advised the people who I did the check-in with, where the skimmer & pump were if you needed to use it between uses. Also, I had asked you after I reset it & got it working again if there was anything else & you said no, all was good, I would have happily cleaned the Spa again!!