2/10 – Ungenügend
Sherry P.
16. Mai 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
You need to reconsider
We have lodged a lengthy complaint with Vrbo. This house was not as presented on the site. Do not expect that this rental will accommodate 12. There were four beds and a futon. There were only two towels. It is a house in the process of refurbishment. There is incomplete subcontract work and materials everywhere. Despite what was listed, it lacked a grill, jacuzzi, and other items. We booked a "new listing" in February, and the house was not ready for renters by May. We were not to know that, and we could not find alternative lodging once we'd recognized the rental's many shortcomings. This house had not been cleaned. We ended up doing our own cleaning on the first night, and the owner will not refund the cleaning fee. This comment box is not long enough for the problems associated with this rental. Short version: rust in the dishwasher, mold in the fridge, unclean countertops, sticky cabinet handles, broken fixtures, smell of smoke, unclean toilets, exposed wiring, piles of dirt and rock, no deck lighting, the list goes on. The owner blamed everything on the previous renters and will likely now do the same with us. He made a nominal attempt at reconciling some early problems, but eventually he decided that he'd rather accuse us of extortion. We are teachers. We wanted to celebrate our son's college graduation with other graduates and family from around the country. It is insulting to be accused of this. Trust this owner at your own risk.
Sherry P.
Aufenthalt von 3 Nächten im Mai 2024
