Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The house was a great size, but only minimally stocked with kitchen utensils, etc., for a house that is supposed to accommodate 16. One bathroom was non-functional and the whole house had an indoor ant problem. All of those problems were manageable, but when I checked out and tried to explain the issues, the rep for Port A Escapes wouldn’t let me get a whole sentence out without cutting me off to contradict me. I tried to explain that I wasn’t seeking a refund, just giving info, but she continued to respond rudely. She kept saying I should have called them to fix everything during my visit, but who wants to drive all day and then spend the evening with maintenance in a home at this price point? I’ll never use this rental company again, which is sad because after two years, we were comfortable with them.