REDUZIERTE PREISE - 3 Schlafzimmer/2,5 Bäder SÜDLICHER CHARME im Herzen von Beaufort, SC

So great to hear, thank you Alyson!

Thank you for your review Jessica! We are so happy you enjoyed and would love to host you again!

Hi Anna! We are so glad you enjoyed - thank you for that helpful feedback, we will ensure we get that issue addressed!

Thank you very much, Tony! So glad you enjoyed!

Thank you for your review Mario! We will take these items into consideration to better accommodate our guests. Glad you got to enjoyed your son's graduation weekend - hope to have you back sometime!

Thank you Vernon!

Cynthia, I would like to start off by saying I, as the property manager, was overly communicative with you and you never went more than 10 minutes without a response from me. Not one time were any of my responses "rude" - seeing as all of our communication was through the VRBO chat box there is a perfect record of my responses. You first messaged me accusing me of not sending your check-in procedures which I responded to immediately and forwarded my previously sent email to you. You then messaged me asking where the iron was located - I responded within minutes letting you know certain locations to check as between guests, cleaners, and personnel things can get moved around. I know the iron was in the home as the previous guest told me they used it. You then demanded I bring over an iron immediately or send someone over to look for it. I let you know that we did not have anyone available right that second but I would resolve the issue for you in no longer than 24 hours as this is the policy VRBO has in place for us for reasonable response time. You then decided to message me condescending nasty messages back to back, at one point sending the same message 4 times in a row in a matter of 10 seconds without giving me the chance to respond. I have never been talked to in such a disrespectful manner by a guest in my entire career as a property manager. You demanded I DoorDash you an iron so that is what I did and you had one delivered to the door within an hour from your first message letting me know you could not locate it. You then completely changed your tone once it arrived at the door. I would have been more than happy to work with you on the issue of the temperature, I am sure it was an easy adjustment that could have been made to make you more comfortable. There was not one message from me that was "rude" or ever gave you the impression that I would not address an issue if needed. It seems as though you had an overwhelming desire to give a nasty review no matter what I did to accommodate you. You were already added to our do not rent list after the encounter. Thanks.

Thank you, Raymond!

Hi Scott! Thank you for the review, we will note these mindful suggestions. We are happy to hear you overall enjoyed your time with us and we would be happy to have you back!