Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We stayed in Unit 3116. It was very dirty, very cluttered, outdated. The beds were uncomfortable. Wheel missing on one of the full size beds, it felt like you were sliding off the bed. Old sheets, blankets and comforters. I pulled out the night stand to plug in a device and there was so much dust and trash under it I dont believe the place had been cleaned in quite sometime. There was too much mismatched furniture which made the space very cluttered. Not kid friendly at all with the glass tables and the enormous amount of junk sitting around with âdust all over them. The glass dining tables looked like they were wiped with furniture polish or a pork chop! I took pictures of everything and complained to âSharonâ in the main office. She sent the cleaning crew, â2 ladiesâ they were in the unit approximately 15 minutes. They only addressed only what I discussed and left everything else dirty. My husband walked around on bare feet and his feet were black from the dirty floors. Sharon did not do a follow up call to see if we were satisfied. I forgot to mention the outdated vertical blinds were missing several slats that the cleaners were supposed to fix,I assume they stuck them in some of the places places but when we came back to the unit they were lying in the floor Extremely dissatisfied with Shoreline Towers. Will not stay there again and definitely would not recommend. Karen E, Erlanger