6/10 – Okay
MeLynda W.
15. Apr. 2024
Verbesserungswürdig: Check-in und Lage
Let Down
Where to start...
-The check-in instructions were sent as two long paragraphs. A bullet-point list would and could be more effective at communicating the several steps to get inside and parked.
-This building is located in a not-so-safe looking part of town. I thought the gated parking lot would be an added layer of security until we got to it.
-I had to ask for the check-in link to be resent because it wasn't received at 3pm like the owner stated.
-The reserved parking is gated and within a gated parking lot. Both gates were wide open when we arrived. One of the gates looked like it could have easily fallen off, the parking lot itself is incredibly rough, and the places that would even read a parking card to get in were broken with one being duct-taped in place. I wish I could share pictures in reviews.
-The elevator was broken, making the climb not very easy on someone with bad knees or hips. Especially with luggage in tow.
-There was already someone parked in our reserved spot. The owner never responded via messaging when I tried to let her know. She did, however, respond rather quickly when I said we weren't staying there for the night.
We ended up deeming it necessary and willing to get a hotel room for the night instead. This is a first in my entire time staying in a VRBO accommodation. A full or partial refund would be nice, but I dont expect one.
MeLynda W.
Aufenthalt von 1 Nacht im April 2024
