This was our first time staying in a house verses a condo and we absolutely loved the Blue House!!! I was excited to see there was a duplex that backed to the backyard at this house, as next year more of the family could come and we can rent all 3 units... As far as the complaints I have noticed about the owners, we didn't have an issue at all... The owners stopped by to clean the pool and apply chemicals on Wednesday of our stay and they notified us upon arrival that they would be doing so on that day... They came and left without interuptuon to my family, as we didn't even see them... Also they came out once to check the function of the grill to ensure safety for us as well as the dwelling, which now that I'm here leaving a review, I now understand why... Honesty that made me feel appreciative that they showed concern for our safety... Other than that, that is the only times the owners stopped by... Which I don't consider that a bad thing... We were a family of 11 and nothing was said out of the way to us about anything... We enjoyed the house and our stay... It's an absolutely beautiful home and it was equipped with all our needs... I also loved the fact that they have no major departure check list, as most places have you pay a cleaning fee and do most of the cleaning before you leave... Jason and Neil insured us that we was there on vacation and not there to clean... They also told us about some of the cut parks to take the kids to, that wasn't overly crowded... Really nice family and I would definitely stay there again!!!