4/10 – Mangelhaft
SHERWOOD W.
21. Aug. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Overall, I would say that our experience was poor. The location is wonderful and the space at the property is fantastic, but that is where the good comments end. When we first arrived at the property, one of the first things we noticed was the overflowing trashcan at the pool with used diapers on the ground. The washing machine was broken and was promised to be fixed or have a new unit installed by the second day. We were there for six days and never had a working washing machine so we had no way to do our laundry. The entire house needs maintenance done. Loose handrails( my father actually fell down some of the stairs because the handrails were so loose), broken toilet seats, holes in the wall, broken furniture, etc. was throughout. Also be aware that the pictures that you see for the unit is not exactly what you’ll be getting. The cleanliness was pretty good except we did find a roach in the theater room. There are no welcome guides to the house so we had no idea how to work the movie theater system nor anything else in the house. The kitchen is sparsely equipped. There were only 4 forks in the entire house. But above all, the communication with the host was the worst I had ever experienced in all my VRBO rentals, at one point it took 27 hours for the host to respond to us about the washing machine. Overall, I will agree with another reviewer that this place has great potential but needs to be maintained better and must have better communication from from the host.
SHERWOOD W.
Aufenthalt von 5 Nächten im Juli 2025
