Ganzes Ferienhaus

Epic Windsor Hills Poolside Escape

Fotogalerie von Epic Windsor Hills Poolside Escape

Wohnbereich
Wohnbereich
Wohnbereich
Eigene Küche
Pool

Bewertungen

9,2 von 10.
Wunderbar
5 Schlafzimmer5 BadezimmerPlatz für 10 Gäste

Beliebte Annehmlichkeiten

  • Pool
  • Whirlpool
  • Küche
  • Waschmaschine
  • Trockner
  • Klimaanlage

Lerne die Gegend kennen

Auf Karte anzeigen
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪2 Autominuten‬
  • Place, Bonanza Golf and Gifts
    ‪4 Autominuten‬
  • Place, Island H2O Live!
    ‪5 Autominuten‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 Autominuten‬

Zimmer und Betten

5 Schlafzimmer (Platz für 10 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 King-Bett

Schlafzimmer 3

1 Queen-Bett

Schlafzimmer 4

2 Einzelbetten

Schlafzimmer 5

2 Einzelbetten

5 Badezimmer

Badezimmer 1

Badewanne · Toilette · Nur Dusche

Badezimmer 2

Toilette · Nur Dusche

Badezimmer 3

Toilette · Nur Dusche

Badezimmer 4

Toilette · Nur Dusche

Badezimmer 5

Toilette · Nur Dusche

Weitere Räumlichkeiten

Küche
Essbereich

Mehr zu dieser Unterkunft

Epic Windsor Hills Poolside Escape

Summary:

Epic Galaxy Pool Retreat in Windsor Hills—just minutes to Disney! Enjoy a private pool & spa, Guardians game room, and themed Star Wars & Moana bedrooms, plus access to resort pools, slides, and more.



The Space:

Welcome to Epic Galaxy Pool Retreat – where family fun, themed adventures, and resort living come together just minutes from Disney.



Tucked inside the highly sought-after Windsor Hills Resort, this beautifully refreshed 5-bedroom home blends comfort, style, and unforgettable experiences for guests of all ages. From the moment you walk in, you’re greeted by bright, open living spaces, fresh modern finishes, and a layout designed for connection.



The heart of the home is the open-concept living, dining, and kitchen area—perfect for gathering after a day at the parks. Whether you're enjoying a family meal, movie night, or simply relaxing, the space feels inviting, spacious, and effortlessly connected to the outdoors.



Step outside and you’ll find your own private pool and spa—your personal oasis under the Florida sun. Lounge poolside, enjoy evening swims, or unwind after a long park day. Optional pool heat is available for $30 per day for added comfort during cooler months.



Inside, the home truly shines with its themed experiences. Kids (and adults) will love stepping into a galaxy far, far away in the Star Wars bedroom, or setting sail in the bright and cheerful Moana-inspired room. The fully converted Guardians of the Galaxy game room takes things to the next level, offering air hockey, pool, and foosball in a fun, immersive space that quickly becomes everyone’s favorite hangout.



The sleeping layout is thoughtfully designed for families and groups, featuring two spacious king suites, a comfortable queen bedroom, and two themed twin rooms—giving everyone their own place to relax and recharge.



Location is everything, and this home delivers. You’re just minutes from Walt Disney World, with easy access to Universal Studios, SeaWorld, and all of Orlando’s top attractions, dining, and shopping.



As part of your stay, you’ll also enjoy access to the incredible Windsor Hills Resort amenities, including a large resort-style pool with water slides, fitness center, sports courts, arcade, and playgrounds—perfect for keeping everyone entertained beyond the parks.



As an added bonus, our guests receive exclusive discounted access to Island H2O Water Park, giving you even more ways to make unforgettable vacation memories.



Whether you're here for the parks, the pool, or the time spent together, Epic Galaxy Pool Retreat is designed to deliver the kind of stay your family will be talking about long after you return home.



Other Things to Note:

No local charges apply. We also offer grill rentals!

Gib zur Preisangabe die Daten an

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr

Mindestalter für die Miete: 25 Jahre

Check-out vor 10:00 Uhr

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Kinder

Kinder (0–17 Jahre) erlaubt

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Veranstaltungen

Veranstaltungen sind nicht gestattet

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Haustiere

Keine Haustiere erlaubt

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Rauchen

Rauchen ist nicht gestattet

Epic Florida Rentals Terms and Conditions Please read the information below carefully: EPIC FLORIDA RENTALS TERMS & CONDITIONS - The signing/acc...

Wichtige Informationen

Wissenswertes

Unterkunftsnummer 3584996vb
Wenn du deine Buchung stornierst, gelten die Stornierungsbedingungen des Gastgebers. Gemäß den EU-Verordnungen über Verbraucherrechte unterliegen Buchungsservices für Unterkünfte nicht dem Widerrufsrecht.
Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Zu den Sicherheitsvorrichtungen dieser Unterkunft gehören ein Feuerlöscher und ein Erste-Hilfe-Kasten.

Zur Gegend

Kissimmee

Mitten in der Gegend Windsor Hills, einem Stadtteil von Kissimmee, und In der Nähe des Wasserparks, befindet sich diese Villa. Mystic Dunes Golf Club und Reunion Resort Golfplatz sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber shoppen geht, kommt hier auf seine Kosten: Altstadt und Disney Springs™. ESPN Wide World of Sports Complex – hier erwarten dich spannende Veranstaltungen. Eine beliebte Attraktion vor Ort ist außerdem die folgende: Walt Disney World® Resort.
Karte
Kissimmee, FL

In der Umgebung

  • Mystic Dunes Golf Club - 2 Autominuten - 1.4 km
  • Bonanza Golf and Gifts - 4 Autominuten - 3.4 km
  • The Mighty Jungle Golf Adventure - 4 Autominuten - 3.7 km
  • Island H2O Live! - 5 Autominuten - 4.1 km
  • Orange Lake Golf - 6 Autominuten - 6.8 km

Fortbewegung vor Ort

  • Bahnhof Kissimmee – 36 Fahrminuten
  • Flughafen Kissimmee Gateway (ISM) – 23 Fahrminuten

Restaurants

  • ‪McDonald's - ‬5 Autominuten
  • ‪Starbucks - ‬4 Autominuten
  • ‪Del Taco - ‬4 Autominuten
  • ‪Osaka Bay Buffet - ‬4 Autominuten
  • ‪Sickies Garage Burgers & Brews - ‬5 Autominuten

Häufig gestellte Fragen

Hat Epic Windsor Hills Poolside Escape einen Pool?

Ja, diese Unterkunft verfügt über einen Pool.

Ist Epic Windsor Hills Poolside Escape haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Epic Windsor Hills Poolside Escape?

Auf dem Gelände der Unterkunft stehen Parkplätze zur Verfügung.

Wann ist der Check-in bei Epic Windsor Hills Poolside Escape?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Epic Windsor Hills Poolside Escape?

Check-out ist um 10:00 Uhr.

Wo befindet sich Epic Windsor Hills Poolside Escape?

Dank der ausgezeichneten Lage (Windsor Hills) ist diese Villa nur 2 km von Mystic Dunes Golf Club und 3,8 km von Island H2O Live! entfernt. Ebenfalls in einem Umkreis von 10 km: Walt Disney World® Resort und Altstadt.

Bewertungen

9,2

Wunderbar

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
22 von insgesamt 29 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
4 von insgesamt 29 Gästebewertungen haben eine Bewertung von 8 - Gut
1 von insgesamt 29 Gästebewertungen haben eine Bewertung von 6 - Okay
2 von insgesamt 29 Gästebewertungen haben eine Bewertung von 4 - Schlecht
0 von insgesamt 29 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

9,2/10

Sauberkeit

10/10

Ausstattung

8,0/10

Zustand der Unterkunft

9,8/10

Check-in

9,8/10

Kommunikation

10/10

Lage

9,8/10

Genauigkeit des Onlineauftritts

Bewertungen

Verifizierte Bewertung

10/10 – Hervorragend

Matt C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Absolutely flawless stay and great communication. Location is amazing and our expectations were exceeded in every way!
Aufenthalt von 10 Nächten im November 2025
Antwort von VrboOwner am 19. Nov. 2025
Thank you so much for your wonderful review, Matt! We’re thrilled to hear that your stay was flawless and that the location and communication exceeded your expectations. It was a pleasure hosting you, and we’d be delighted to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Joshua C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Excellent communication. Beautiful home with everything we needed. Host was gracious and very responsive to any questions. All information provided. Wonderful resort. Great amenities. Would absolutely recommend staying at Steve’s place.
Aufenthalt von 8 Nächten im Dezember 2025
Verifizierte Bewertung

8/10 – Gut

Deb M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice place, Easy drive to get to Disney Amenities were good too cold to use while we were there. But good. Host answered questions quickly.
Aufenthalt von 5 Nächten im Dezember 2025
Verifizierte Bewertung

10/10 – Hervorragend

Christopher K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Property as advertised, no surprises.
Aufenthalt von 8 Nächten im Dezember 2025
Antwort von VrboOwner am 16. Jan. 2026
Thank you for your review, Christopher! We’re glad to hear the property met your expectations and that everything was exactly as advertised. We truly appreciate you choosing to stay with us and hope to have the opportunity to host you again in the future.
Verifizierte Bewertung

10/10 – Hervorragend

Sharon B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful big house nice and clean in a perfect location kids had a great time swimming in the pool
Aufenthalt von 7 Nächten im Juni 2025
Verifizierte Bewertung

10/10 – Hervorragend

Cee S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Family Vacation

Lovely pool and home...we will be back.
Aufenthalt von 3 Nächten im Juli 2025
Antwort von VrboOwner am 12. Nov. 2025
Thank your for sharing your experience. We’d love to welcome you back for another stay in the future!
Verifizierte Bewertung

10/10 – Hervorragend

Sharon K.

Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great time was had by all.

Great place to stay
Aufenthalt von 8 Nächten im Januar 2025
Antwort von VrboOwner am 1. Feb. 2025
Sharon is a highly recommended guest. They were kind, clean, and considerate of our house. We had a great time hosting them and would be happy to have them back at any time!
Verifizierte Bewertung

10/10 – Hervorragend

Rachel S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
The house was clean and all the directions were easy. They were very responsive if I had any questions. The pool was a great size for a family of 7 and was super close to parks that made for a great lower cost option than staying on property.
Aufenthalt von 8 Nächten im September 2025
Antwort von VrboOwner am 11. Nov. 2025
Thank you so much for your kind review! We’re thrilled to hear you and your family enjoyed the home, especially the pool and convenient location near the parks. It’s wonderful to know our communication and instructions made your stay easy and enjoyable. We’d be happy to host you again anytime!
Verifizierte Bewertung

8/10 – Gut

Laurent C.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We had a nice stay and really appreciated how responsive and helpful the host was. The location was great for our family, and check-in was very smooth. The house was comfortable and had everything we needed, though a few aspects felt a bit dated and could use some refreshing. Overall, a good experience!
Aufenthalt von 9 Nächten im August 2025
Antwort von VrboOwner am 11. Nov. 2025
Thank you for your thoughtful review! I’m glad to hear you enjoyed the stay, found the location convenient, and had a smooth check-in. We appreciate your feedback regarding the areas that could use refreshing and we’ll take that into consideration to improve future guests’ experience. We’d be happy to host you again!
Verifizierte Bewertung

10/10 – Hervorragend

Jonathan R.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Clean, comfortable and stellar communication from the host. When I contacted the host, he would typically respond within minutes to 30 mins at most. The house had extra items for use in the storage room. All essentials were present, extra appliances in kitchen such as extra toasters in addition to the main toaster.Only 3 people used this house when we stayed. It was comfortable and had more than enough room! We only used the downstairs portion of home.Pool was clean, well maintained and ready to use!Upscale neighbourhood and being in a gated community added the extra level of comfort, safety and confidence in the property.Walmart was 5 minutes down the road and Seaworld parks and Disney parks are a very short drive away.I would recommend this property to anyone who wants value, comfort and safety.Thank you for a great stay!
Aufenthalt von 13 Nächten im Januar 2026
Verifizierte Bewertung

10/10 – Hervorragend

Kerra K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

family vacation

The property was as nice, clean and perfect amount of space for out party of 7. Communication with the host was efficient.
Aufenthalt von 9 Nächten im Juni 2025
Antwort von VrboOwner am 12. Nov. 2025
Thank you so much for your kind review! I’m glad to hear the home was a great fit for your group and that communication went smoothly. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!
Verifizierte Bewertung

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very clean and accommodating for allergies and excellent communication and support.
Aufenthalt von 6 Nächten im Mai 2025
Verifizierte Bewertung

10/10 – Hervorragend

kim h.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

New game room stay

We had a great stay. The house was very nice and plenty of space. The front pool is amazing.
Aufenthalt von 9 Nächten im Juli 2024
Verifizierte Bewertung

10/10 – Hervorragend

jennifer b.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Large family Disney frip

The house was exactly as promised. Very clean and wonderful. Excellent amount of cookware and dishes. Backyard pool was very clean. Great stay. Thank you.
Aufenthalt von 8 Nächten im Mai 2025
Verifizierte Bewertung

10/10 – Hervorragend

John K.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Perfect Family House

My family and I had a wonderul time at this house. It was perfect. Nice size, lots of bathrooms. Very clean. Disney was 15-20 minutes away depending on the park.Big bonus having the pool and playground only a few min walk away. Highly recommend, would happily stay here again.
Aufenthalt von 7 Nächten im März 2025
Verifizierte Bewertung

10/10 – Hervorragend

Michael and Barbara S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Floor Plan

All of our guests commented about the "conversational" layout between the kitchen, great room, and the pool. The kids' bedroom decorations and special lighting effects were superb.
Aufenthalt von 7 Nächten im März 2025
Verifizierte Bewertung

10/10 – Hervorragend

Aaron W.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great Place Amazing Stay

Perfect for our family and our sons. Close to Disneyland. The pool and hot tub were perfect. The resort pool was great. Its close enogh to walk to the resort pool and workout facility. Great snacks at the pool bar. We had a couple of very minor items ( light and door latch) that the owner addressed the same day! We were very happy and appreciate the great place to stay. Would definitely stay again!
Aufenthalt von 7 Nächten im Januar 2025
Verifizierte Bewertung

10/10 – Hervorragend

Dawn S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Great location close to Disney

If you're looking for a larger home for your family vacation this is the perfect home! Every bedroom has access to a bathroom which makes those hurried vacation mornings less hectic. The host was very quick to reply to any questions that i had. It took less than 15 minutes to get to any Disney park and 5 minutes from Walmart. Definitely adding this home to my favorites for our next stay!
Aufenthalt von 9 Nächten im Dezember 2024
Verifizierte Bewertung

10/10 – Hervorragend

Sharon B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We stayed here with a group of 10 friends and had an absolutely amazing time! From start to finish, everything was smooth, fun, and thoughtfully organized. The house itself was beautiful and super comfortable for a large group—plenty of space for everyone to relax and hang out.What really made the trip special were all the recommendations we received. The hosts clearly put a lot of care into making sure guests have the best experience possible. The driving service made getting around super easy, the boat day was a total highlight, and the personal chef was incredible—one of the best meals we’ve had on vacation!We had such a blast and made memories we’ll never forget. Can’t recommend this place enough if you're looking for a fun, stress-free getaway with friends!
Aufenthalt von 7 Nächten im Juni 2025
Verifizierte Bewertung

10/10 – Hervorragend

Joseph S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Feb 9-14

We were in town for a cheerleading competition. This was a great property in a neighborhood with lots of amenities.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von VrboOwner am 26. Feb. 2024
Thank you so much for staying with us! You were wonderful to host and look forward to having you again!
Verifizierte Bewertung

6/10 – Okay

Amber M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
We have happily paid an equivalent price to stay at multiple houses and condos within this neighborhood over the years. But this property was very run down. Comparing this stay to others is very disappointing. All the appliances were old and worn out. The nightstands were faux marble tops, but the “marble” was peeling away. The upstairs bathroom near the king bed squeals with every shower.  Not bath, but the shower head. The squeal can be heard throughout the entire home. Door to the Star Wars room doesn’t close because of humidity or warping. Fridge growls at you (makes whatever noise it’s making) and the shelves in the door fall out when you barely grab them. There are lightbulbs missing all over the house, and a lot of the walls and outlets are really dirty.
Aufenthalt von 4 Nächten im November 2025
Antwort von VrboOwner am 18. Nov. 2025
Thank you for taking the time to share your experience, Amber. We’re very sorry to hear that your stay did not meet expectations. We truly value repeat guests and aim to provide a comfortable, well-maintained home every time. Your feedback about the appliances, furnishings, and maintenance issues is extremely helpful. We’ve already scheduled a full review of the property, including replacing worn items, addressing the bathroom squeal, repairing the Star Wars room door, and ensuring all lighting and cleanliness standards are met. We appreciate your honesty and will use this feedback to make immediate improvements.
Verifizierte Bewertung

10/10 – Hervorragend

Sean P.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Comfortable

The house and property were as advertised. The pool heater worked well, which is refreshing as this is my 5th rental home in the area and it has never worked at any other home.Location is great, minus the 192 highway which is terrible between 4pm and 7pm monday to friday.Home was clean, linen was clean, and games room was clean. Washer and dryer worked great.Host was very easy to get a hold of.
Aufenthalt von 10 Nächten im Januar 2025
Verifizierte Bewertung

4/10 – Mangelhaft

Michael S.

Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit
The home had potential, but our experience was disappointing.What We Liked:Spacious layout with lots of seatingFun children’s room designLarge dining table and plenty of counter spaceMultiple bathrooms and good HVACWhat Went Wrong:Cleanliness: Hair in dresser drawers, food in couch cushions, and items left from previous guests. Floors were so dirty our feet turned black on day one—we had to clean them ourselves.Maintenance: Freezer initially broken, overhead lights never worked, locks on bedroom/bathroom doors didn’t function, pictures fell off walls, foosball table broken, dining chairs sagged, and the main floor king mattress sagged badly.Safety Hazards: A glass shower door fell on a family member while showering, and a shower curtain rod fell on another.Exterior: Weeds growing between pavers in the pool area added to the neglected feel.We reported issues, and while some were fixed, others were not. For the price, we expected far better. We would not stay here again, and the property needs major attention before being rented out.
Aufenthalt von 10 Nächten im November 2025
Antwort von VrboOwner am 9. Dez. 2025
Thank you for sharing your feedback, Michael. We’re truly sorry to hear that your experience fell below expectations, and we appreciate you bringing these issues to our attention. This is certainly not the standard we aim to provide. We have already addressed several of the concerns you reported during your stay, and the remaining items, including maintenance repairs, safety checks, and a full review of our cleaning procedures are being handled immediately to ensure this does not happen again. Guest safety and comfort are extremely important to us, and your comments will help us improve the property for future stays. We appreciate your honesty and the time you took to detail your experience. While we’re disappointed we didn’t meet your expectations, we value the opportunity to make things right for future guests.
Verifizierte Bewertung

8/10 – Gut

Nick B.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts

Amazing Support

I would love to give a 5 star rating, but the beds were quite old and in need of an upgrade. The upgrades that were made in this house (games room and kids rooms) are great, but more upgrading could really make this a special place. What did make this wonderful was the communication from both the host and the company that owns the property. Not only did they check in frequently and ensure we had what we needed, they also solved issues quickly so we could continue to enjoy our stay without interruption. A quick example is that I mentioned a blender that was leaking and a new one was on our doorstep the next day. Truly appreciated, but communication in general can really make travellers comfortable. I would highly recommend this place as I can imagine the suggestions that were made after our stay will be looked after as quickly as the ones we asked about during our stay.
Aufenthalt von 6 Nächten im März 2025
Antwort von VrboOwner am 18. März 2025
We appreciate your kind words, Nick and happy that you had a great stay with us. We will make to your suggestion seriously for our future guests.
Verifizierte Bewertung

4/10 – Mangelhaft

Kara L.

Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Sauberkeit und Kommunikation
Yikes. Don’t stay here if you have kids, or a nose. The pool fence was broken in two places. My toddler was able to get into the pool deck area twice - terrifying.All the towels smelled horribly of mildew like they were left wet in the washer for days, the downstairs bedroom and game room smelled gross like cat litter. The router and modem and all the cords are just laying on the floor in the downstairs kids Moana room so we couldn’t let our toddlers sleep in there as planned. The house wasn’t totally cleaned when we arrived. All the bath mats were dirty, the baseboards/walls/outlets were dirty, and the kitchen cupboard was full of opened food (from the last guests?)The neighborhood security is hardcore so expect to wait a while at check in if there are any cars in front of you, but a breeze to get through after your first entry. I was also harassed by the management after parking a car on the grass for two hours (which is not allowed and I totally take responsibility for, but they called and messaged me repeatedly for 6 hours after we had already moved the car).The “owner” was also maybe not real? It’s owned by a company, and messages all felt off. Maybe automated responses or AI? Maybe just a language barrier.Hot tub and pool temps were a little finicky and 80% shaded all day, but still nice. Location is close to everything, nice playground, water park looked fun.You can find a nicer place for the same price. Unsure how this house has such a high rating. Bummer.
Aufenthalt von 9 Nächten im November 2025
Antwort von VrboOwner am 26. Nov. 2025
Thank you for your feedback, Kara. We are very sorry to hear about the issues you experienced during your stay, as this is not the standard we aim to provide. Our team immediately inspected the home following your comments. The pool safety fence has since been repaired, housekeeping has deep cleaned the areas you mentioned, and all linens have been replaced to ensure freshness. We have also secured the modem and cables in the Moana room for child safety. We appreciate you bringing these matters to our attention so we could address them promptly. Regarding parking, the community has strict HOA rules that we are required to follow, but we apologize if the reminders felt excessive. We will review our communication process to ensure it is clearer and more considerate moving forward. We’re glad to hear you enjoyed the location, amenities, and community features, and we truly appreciate your suggestions. Your experience will help us improve for future guests. Thank you again, and we wish you the best in your future travels.

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