Renos fertig für diese Ocean Front am Seven Mile Beach Cayman Reef Resort # 32

Sorry we did not provide a 5star experience as we do try to go above and beyond. It’s a shame that this guest uses the energy to post these items here and not send me a msg to let me know their concerns. All items listed here could have been fixed at the beginning of their stay which would have made their stay more enjoyable. I did send a msg the day after arrival asking how everything was and when no response followed up with phone calls. A quick call/msg to me and I would have addressed any issues. Our housekeeper’s number is posted in the condo and is happy to return if any guest feels we did not do the job properly or a quick txt/call to me and anything would be resolved. Sink drain was noted when I eventually reached the guest but they declined having it repaired. Drain was repaired same day guest checked out. Hot water is working properly, the condo has an instant demand hot water unit. Rooster can be an issue.