4/10 – Mangelhaft
Yolanda F.
5. Sept. 2025
Gut: Lage
Verbesserungswürdig: Sauberkeit und Check-in
The checkin process was horrible. Received no check in instructions prior to arriving. I've been renting in the Keyes for years in the same house except she already had it rented. She sends me all I need to know about the house. Her contract is well informed. Even when we arrive at the house she has a binder full of details, TV instructions, WIFI, and all the rules. This unit I didn't have full access to the refrigerator or freezer. It was occupied by items that were dated back 2006. Not all the lights worked. No garage access which I'm not used not having. We had to ask the neighbor if we can stick out about a foot with our boat because dock space is lost due a boulder and concrete walkway. We got to the house found water bottles and cigarette ashes, dirt & dust behind the couch. Cleaning lady left for a family matter. I was given 50 credit back for cleaning but I wish the cleaning wasn't scheduled hours before we arrived. There was literally no towels for us to use for showering. The only towels there were hanging on the towel bar. I'm not used to this type of service on a rental in the Keyes.
Yolanda F.
Aufenthalt von 3 Nächten im August 2025
